7 accounts available

1 week ago

Cebu City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱80,000 - ₱150,000 per year

About the role

This is an exciting opportunity to join the dynamic and rapidly growing team at CORPORATE VISIONS INC' as a Customer Service Associate. Working in our state-of-the-art call centre in Cebu City, you will play a crucial role in delivering exceptional customer experiences and driving the company's success. Whether you're an experienced professional or new to the field, we welcome applications from all backgrounds.

What you'll be doing

  1. Handle inbound and outbound calls from customers, addressing their queries and concerns with empathy and professionalism
  2. Provide accurate information and guidance to customers, ensuring their needs are met efficiently and effectively
  3. Collaborate with cross-functional teams to resolve complex issues and enhance customer satisfaction
  4. Contribute to the continuous improvement of our call centre operations through feedback and process optimisation
  5. Maintain detailed records and documentation to support our customer service efforts

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  2. A customer-centric mindset and a genuine passion for providing exceptional service
  3. Excellent problem-solving and critical thinking abilities to handle a wide range of customer inquiries
  4. Proficiency in English, both written and verbal, with the ability to communicate clearly and effectively
  5. Adaptability and the willingness to learn and grow within a fast-paced, dynamic environment
  6. No prior experience is required as we provide comprehensive training to support your success

What we offer

At CORPORATE VISIONS INC', we are committed to creating a positive and supportive work environment that empowers our employees to thrive. As a member of our team, you can expect:

  1. Competitive remuneration and opportunities for career advancement
  2. Comprehensive training and development programs to enhance your skills
  3. A modern, comfortable work environment with the latest technology and tools
  4. A collaborative and inclusive culture that values teamwork and innovation
  5. Opportunities to contribute to the growth and success of a dynamic, forward-thinking company

About us

CORPORATE VISIONS INC' is a leading provider of innovative customer service solutions, serving a diverse range of clients across various industries. With a strong focus on technology, we are constantly evolving to meet the changing needs of our customers and stay ahead of the curve. Our team of dedicated professionals is committed to delivering exceptional service, driving business growth, and creating a positive impact in the communities we serve.

If you're ready to embark on an exciting new chapter in your career, we encourage you to apply now and become a part of our dynamic team.

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