Fleet Operations Associate

15 hours ago

Ortigas Metro Manila, Philippines iSupport Worldwide Full time ₱900,000 - ₱1,200,000 per year

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

We are looking for a proactive Fleet Operations Associate to manage client and technician interactions, process parts orders, and support fleet operations. This sales-oriented role involves handling calls, emails, and warranty issues, while building quotes, sourcing parts, and creating purchase orders. Ideal candidates have sales experience, strong client-facing skills, and a background in automotive or dealership environments.

Key Responsibilities:

  • Answer and respond to technician and fleet customer phone calls
  • Manage fleet client and vendor emails
  • Build quotes for fleet clients and source parts availability
  • Order parts, create purchase orders, and manage parts returns
  • Properly modify jobs to ensure accurate closure
  • Support technician ledger adjustments
  • Work with Slack, TalkDesk, Wrench Admin, and vendor websites
  • Handle customer warranty and third-party warranty jobs/issues
  • Provide cross-trained support across performance gaps
Who are we looking for?
  • Bachelor's degree in any business or technical field
  • Sales experience in client-facing roles (required)
  • Automotive knowledge or dealership/service advisor background preferred
  • Experience in BPO + automotive industries highly valued
  • Hands-on repair experience is an advantage
  • Strong organizational, problem-solving, and multitasking skills
  • Good communication skills (verbal and written)
Company Perks:
  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

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