Service Delivery Manager

The Applications Support Lead role for Finance is accountable for the overall availability and performance of the Finance applications in scope. The role owner is responsible for managing the application support services to ensure that service levels and customer expectations are met or exceeded. Also, the role owner shall establish and maintain...

Job Overview:As a Delivery Manager, you are accountable for ensuring assigned initiatives are delivered ontime, within quality standards, and commercially ready for launch.You will take ownership of how delivery happens — from planning and coordination throughexecution and handover — ensuring that every step of the process runs smoothly and that thefinal...

We are seeking an experiencedService Delivery Manager (Oracle NetSuite)to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery Manager will serve...

QualificationsEducation & ExperienceBachelor's degree in information technology, Computer Science, Engineering, or related field.Minimum 5–7 years of experience in IT service delivery, project management, or operations management.Proven experience managing large-scale service delivery contracts, preferably within the banking/financial sector.Strong...

ROLE SUMMARYThe Service Delivery Manager (SDM) is accountable for the end-to-end delivery of services under theBranch Tellering (BT). This role ensures that all contracted services are delivered in line with agreedSLAs, budget, and quality standards, while fostering strong client relationships and drivingoperational excellence. The SDM acts as the primary...

ROLE SUMMARYThe Service Delivery Manager (SDM) is accountable for the end-to-end delivery of services under the Branch Tellering (BT). This role ensures that all contracted services are delivered in line with agreed SLAs, budget, and quality standards, while fostering strong client relationships and driving operational excellence. The SDM acts as the primary...

I. PURPOSEA service delivery manager oversees the delivery of services or service technology to a company's clients or customers. The manager establishes policies designed to ensure consistently high service performance, monitors employees and evaluates customer feedback to develop quality improvement processes.II. RESPONSIBILITIESThe Manager is responsible...

The Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery of services to Apollo Global Corporations' clients and internal business units. The role ensures that all services meet agreed-upon standards of quality, efficiency, and customer satisfaction. Acting as the primary point of contact for both clients and operations teams,...

he Service Delivery Specialist (SDS) for the Managed Security Operations Center (MSOC) is responsible for ensuring the consistent and effective delivery of managed security services to clients. Reporting directly to the MSOC Manager, this role serves as the communication bridge between clients and internal SOC teams—ensuring alignment, timely escalation...

Brief Description Of Work and ResponsibilitiesITIL Versed project management Manage and deliver agreed SLA.Develop and maintain a security strategy and create a program to deliver improvements and monitor exposure to Technical Lead. Manage improvements to the service without increasing cost.Provide leadership to IT team.Pro-actively monitor, control and...