Telemarketer Team Leader

3 hours ago

Pasay, National Capital Region, Philippines Midea Corp. Full time ₱800,000 - ₱900,000 per year


• Team Management: Lead, manage, and motivate a team of telesales representatives to achieve individual and team sales goals.


• Performance Monitoring: Track and analyze team performance against key performance indicators (KPIs) and provide regular reports to upper management.


• Coaching and Training: Train new hires and coach existing team members on sales techniques, product knowledge, and soft skills to improve performance.


• Strategy and Planning: Develop and implement strategic sales plans to expand the customer base and meet or exceed sales targets.


• Goal Setting: Set daily, weekly, or monthly sales goals and delegate tasks to ensure targets are met.


• Customer Service: Ensure the team provides high-quality customer service, handles inquiries, and resolves complaints effectively.

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