Digital Business Specialist

16 hours ago

Cebu City, Central Visayas, Philippines Dover Business Services Philippines Corporation Full time ₱50,000 - ₱100,000 per year

Job Description

  • Requirements gathering: Work with stakeholders to define business requirements, document them as user stories, and translate them into functional and technical specifications for development teams.

  • Data analysis: Collect and interpret data from digital channels to identify trends, patterns, and opportunities for growth. They may use tools like Google Analytics or Power BI to create dashboards and reports.

  • Optimize user experience: Use data insights to make recommendations for enhancing customer experience across digital platforms.

  • Project management: Assist with project activities throughout the lifecycle, including planning, documentation, and managing communications.

  • Testing and validation: Participate in user acceptance testing (UAT) and validate that implemented digital solutions meet business requirements.

  • Stakeholder communication: Facilitate communication between business units, IT teams, and other partners to ensure mutual understanding and project success.

  • Voice of customer: Help align cross-functional business processes and digital solutions to create proper flow using Voice of Customer (VOC)

Qualifications and Educational Requirements:

  • Bachelor's Degree (Business, Operations Management or Information Technology)

  • 2+ years of direct engagement in digital transformation of manufacturing functions

  • 3+ years experience in implementing digital / E-commerce solutions

  • Hands on experience in building digital experience utilizing ecommerce, CPQ (Configure, Price, Quote), PLM (Product Lifecycle Management), ERP applications

Preferred Knowledge and Skills:

  • Analytical skills: The ability to break down complex problems, analyze data, and interpret trends to provide actionable business insights.

  • Communication: Excellent verbal and written communication skills are essential for documenting requirements and presenting findings to both technical and non-technical audiences.

  • Problem-solving: A critical and creative mindset for evaluating issues and proposing innovative, data-driven solutions.

  • Technical acumen: A solid understanding of digital technologies, systems, and platforms ecosystem in manufacturing environment (i.e. CPQ, PLM, ERP, Ecommerce), as well as proficiency in tools like Google Analytics, Power BI, and SQL.

  • Stakeholder management: Strong interpersonal skills to manage relationships and build consensus among diverse groups and personalities.

  • Business process modeling: The ability to document and visualize current processes and design future, optimized workflows.

  • SEO Specialist, Web Design Specialist, Marketing Specialist, Sales Specialist, Human Resources Specialist, Accounting Specialist

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