Senior CloudOps Support Analyst

5 days ago

Taguig, National Capital Region, Philippines Sysgen RPO, Inc. Full time ₱800,000 - ₱1,200,000 per year

Qualifications

Technical Experience


• Service Desk Experience – Prior service desk experience preferred


• Jira and Confluence – Previous experience with Jira and Confluence required


• Cloud & DevOps Expertise – Passion for learning in a cloud-focused DevOps, CloudOps, or software engineering role, preferably in AWS.


• CI/CD Experience – – Passion for working in a CI/CD environment, implementing and maintaining automation pipelines.


• Linux Administration – Passion for learning and managing Linux-based systems.


• Linux and Windows Configuration – – Passion for learning tools such as ansible, run deck, chef and puppet.


• High Availability & Security – Passion for learning how to design or maintain highly available and secure cloud systems.


• AWS Workload Management – Passion for learning how to migrate and manage workloads in AWS.


• Software Development – Passion for learning how to develop in an Object-Oriented language (C# .NET preferred).


• Scripting Skills – Passion for learning scripting with Bash or Python.


• Infrastructure as Code (IaC) – Passion for learning IaC such as Terraform (preferred)


• CI/CD Platforms – Passion for learning CI/CD platforms such as Harness, Jenkins, or GitHub Actions.


• Monitoring & Observability – Passion for learning real-time monitoring tools such as Datadog.


• Microservices Architecture – Passion for learning microservice-based system design.

Soft Skills & Mindset


• Verbal and Written Communication – Must be able to communicate effectively with both technical and non-technical audiences, in writing and verbally


• Attention to Detail and Organizational Skills – Must demonstrate strong attention to detail and the ability to stay organized while managing multiple tasks simultaneously


• Problem-Solving Ability – Able to analyze and resolve complex technical challenges with guidance.


• Collaboration & Communication – Strong verbal and written communication skills to work effectively with teams.


• Self-Motivation – Capable of working independently while also contributing to a team.


• Commitment to Best Practices – Passion for defining and implementing industry best practices.


• Continuous Learning – Willingness to explore new technologies and teach others what you learn.

This role is ideal for someone eager to grow in a cloud-native DevOps environment, apply best practices, and contribute to a culture of learning and innovation.

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