Senior Account Manager

6 hours ago

Valenzuela, Philippines IXS COMMERCIAL INC Full time ₱250,000 per year

Job Summary:

The Senior Account Manager plays a critical role in managing strategic client relationships, driving revenue growth, and identifying new business opportunities within the ICT (Information and Communications Technology) reseller and system integrator market. This position involves a mix of account management, consultative selling, project coordination, and partner/vendor alignment to ensure the delivery of value-added technology solutions.

Key Responsibilities:Client Relationship Management

  • Manage and grow assigned key accounts, ensuring client satisfaction and long-term partnerships.
  • Serve as the primary point of contact for strategic clients across industries (e.g., healthcare, education, finance, logistics).
  • Conduct regular client meetings, QBRs (Quarterly Business Reviews), and solution presentations.

Sales & Revenue Growth

  • Develop and execute strategic account plans to meet or exceed sales targets.
  • Identify upsell and cross-sell opportunities aligned with client needs and the company's product/service portfolio.
  • Respond to RFPs, prepare proposals, and negotiate contracts with clients.

Solution Selling & Project Scoping

  • Collaborate with pre-sales engineers and technical teams to deliver tailored solutions (hardware, software, managed services, cloud, infrastructure, cybersecurity, etc.).
  • Understand client environments, pain points, and strategic goals to provide consultative guidance.
  • Ensure accurate project scoping, pricing, and delivery timelines.

Vendor & Partner Coordination

  • Coordinate with technology vendors and distributors for quotations, solution bundling, and incentives.
  • Stay updated with the latest ICT trends and technologies from partner brands (e.g., HP, Dell, Cisco, Microsoft, etc.).

Reporting & Forecasting

  • Maintain accurate records in CRM (e.g., Salesforce, Zoho) including pipelines, forecasts, and client activity.
  • Provide regular reports on account status, sales projections, and client feedback to management.

Team Collaboration

  • Mentor junior account executives or business development staff.
  • Work closely with internal departments such as logistics, finance, and technical support to ensure end-to-end client satisfaction.

Qualifications:

  • open for all college-level or undergraduate applicants with great experience in sales and marketing (ICT Reseller and System Integrator Industry)
  • Minimum of 5–7 years of experience in ICT sales, account management, or system integration.
  • Proven track record of hitting sales targets and managing large enterprise accounts.
  • Strong knowledge of ICT products and solutions (networking, cloud, hardware, cybersecurity, etc.).
  • Excellent communication, negotiation, and presentation skills.
  • Proficiency in CRM tools and MS Office suite.
  • Certification in sales methodologies (e.g., SPIN, MEDDIC) or vendor certifications (e.g., Cisco, HP, Microsoft) is a plus.

Key Competencies:

  • Strategic Thinking
  • Client-Centric Approach
  • Problem Solving
  • Technical Aptitude
  • Business Acumen
  • Time Management
  • Team Leadership

KPIs (Key Performance Indicators):

  • Quarterly and annual sales revenue
  • Client retention and satisfaction scores
  • Growth of existing accounts
  • New business acquisition
  • Timeliness and quality of proposals and project deliveries

Job Type: Full-time

Pay: From Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Promotion to permanent employee

Ability to commute/relocate:

  • Valenzuela: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Sales and Marketing: 5 years (Required)

Location:

  • Valenzuela (Required)

Work Location: In person

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