Associate Information Technology Analyst

Job Title: Associate IT Analyst (Software License and IT End User)

Work Location: ADB Office Mandaluyong

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting onsite per week)

Salary range: 75,000

Headcount: 2

About the Role:

The System Administrator will work on monitoring and updating software license entitlements on a periodic basis aligned with respective contract renewals and assisting with the management of end user IT assets and accessories that are provisioned for ADB users. This resource will monitor and perform respective processes around IT asset management. The resource will also identify opportunities for improvement and work within the ITFS division and with other groups in ITD to leverage existing tools to manage and monitor software and asset utilization more effectively.

Scope of Work/Responsibilities:

• Agency personnel should act as an IT asset management process owner with a specialized focus on software asset and end user hardware asset management.

• Serve as custodian of the ITAM processes and manage asset inventory including the software license register and updating the Software Asset Management Process documentation.

• Collaborate with IT stakeholders to optimize the IT asset management lifecycle, minimize compliance risks, manage renewals and achieve cost savings.

• Identify and implement continuous improvement initiatives for IT asset management in terms of people, processes & tools.

• Support on other ADB activities pertaining to IT asset management as required by the Supervisor.

Software:

• Collaborate with IT stakeholders on initiating and reviewing software request for proposals and quotations to meet IT demand.

• Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and subscription offerings.

• Maintain software license tracker. Ensure completeness of license information in the database such as, but not limited to, license owners, licensing agreements, costs and license types.

• Support the drafting and updates to the Software Asset Management Process documentation.

• Support with submitting information in response to audit and compliance questions on asset management processes.

• Monitor licenses by performing periodic reconciliation of license entitlements vs. utilization. Establish adequate procedures for license inventory/count.

• Facilitate discussions with the software vendor to understand licensing agreements during license renewals. Ensure that any concern on licensing encountered by ADB are clarified with the software vendor.

• Produce regular reports or dashboards on the status of the software licenses, including license utilization trends.

• Coordinate with software vendors to schedule refresher training and to explore new features or upgraded versions.

• Facilitate software and IT end-user equipment contract administration, maintenance renewals, acquisition, and lifecycle planning and costing. Ensure license owners are notified timely 90 days before the license expiration.

• Identify savings opportunities for renewals, software licensing, and services. Work with Budget, Procurement and User Services teams and license owners to obtain identified savings.

Hardware:

• Facilitate end-user IT asset inventory tracking, reconciliation and cleanup in ITAM database (i.e., ServiceNow) and other asset management tools as required.

• Prepare asset inventory status reports and presentations on the Asset Cleanup process and periodic reports to ADB Asset Tribe.

• Collaborate with IT stakeholders and vendors on asset tracking and recording.

• Review and update processes on IT end user equipment processes throughout the

• Asset lifecycle stage covering planning, procurement, deployment, maintenance, inventory and disposal.

• Perform initiatives around improving the use of IT end user assets.

• Support end-user IT asset management tasks necessary for operations such as physical asset inventory inspection/count, monitoring of shipments to field offices, or any asset task as required.

Education and Work Experience:

• Bachelor's Degree in Business, Finance, Information Technology or a related field

• At least five (5) years of working experience in IT asset management

Technical Knowledge:

• Experience in writing or developing technical documentation or process maps

• Experience interpreting licensing terms and conditions.

• Experience in physical asset inventory count or audit and reconciliation

• Experience in productivity tools like MS Excel, etc.

Soft Skills:

• Good written and verbal communication skills

• Proven ability to perform data analysis

• Proven ability to conduct research

• Strong organizational skills and a heightened sense of responsibility

• Attentive to details and methodical with work; and

• Must be comfortable with working in a multi-cultural environment

Tools/Software:

• Experience in the use of software license monitoring and IT equipment or asset mgt tools

• Experience in implementing or managing software and equipment acquisition, maintenance, renewals and lifecycle planning and costing

• Preferably with experience in IT Asset Management and Discovery Tools Certification (if applicable)

• Possessing relevant certification (i.e., IAITAM) or working towards one, an advantage

• Should be amenable to work on a hybrid set up in Mandaluyong

• Must not be a job hopper who only works for less than a year per company

Reporting and Coordination:

The Software License and IT End-User Equipment Analyst will report to the IT Specialist (Sourcing and Procurement) under the Director for IT Finance and User Services (ITFS). This is a hybrid onsite/offsite role - He/She may work remotely, reporting onsite to ADB, HQ when required for team meetings and as requested from time to time by their manager.

Interested and qualified Candidates should send their CV to