Team Lead

2 weeks ago

Cebu, Philippines TASQ Staffing Solutions Full time

QUALIFICATIONS:College graduates with 2 to 3 years of total work experience with minimum 2 years as TL in a Contact Center (Healthcare account)Well versed in a Healthcare account (US benefits)Knowledge: Conflict/Complaints management, HIPAA What you'll be doing Supervise and lead a team of representatives, providing coaching, mentoring and performance management to drive continuous improvementMonitor team performance, identify areas for improvement and implement strategies to enhance productivity and efficiencyCollaborate with the wider customer service team to address escalated customer inquiries and resolve complex issuesAnalyze and report on team and individual performance metrics to inform decision-making and process optimizationContribute to the development and implementation of training programs to upskill team membersFoster a positive, customer-centric team culture and ensure adherence to company policies and procedures.

  • Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time $104,000 - $130,878 per year

    The Team Lead is responsible for overseeing the daily operations and performance of a team, ensuring that all key metrics and client expectations are met. This role involves providing leadership and guidance, fostering a collaborative and high-achieving environment, and serving as the primary point of contact for a client. The ideal candidate has a strong...

  • Operations Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines TechnoGlobal Team Inc. Full time ₱480,000 - ₱720,000 per year

    We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...

  • Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱420,000 - ₱530,400 per year

    The Team Lead will manage a team of analysts and senior analysts, ensuring smooth operations and excellent client service. The role includes guiding the team on loan procedures and supporting their overall performance.Key Responsibilities:Lead a team of 12–20 associates.Monitor daily production, share updates, and provide quality and productivity...

  • Team Lead

    3 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱120,000 - ₱720,000 per year

    Job opening: Team LeadMain Requirements:Completed at least 2nd year in college with no back subjects.Experience in Team lead role in contact center environment for at least 2 years is a MUSTBackground in Financial account in leadership role is a PLUSAmenable to start ASAP.Should be wiling to work on-site.Job Types: Full-time, PermanentPay: Up to Php45,000.00...

  • Team Lead

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per year

    Job opening: Team LeadStart on Sep 22SPEED PROCESSMain Requirements:Completed at least 2nd year in college with no back subjects.Experience in Team lead role in contact center environment for at least 2 years is a MUSTBackground in Financial account in leadership role is a PLUSAmenable to start ASAP.Should be wiling to work on-site.***Operations Supervisor...

  • Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time ₱420,000 - ₱540,000 per year

    The Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team regarding loan...

  • Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time ₱420,000 - ₱540,000 per year

    The Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team regarding loan...

  • Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Moder Full time ₱1,500,000 - ₱2,500,000 per year

    Job SummaryThe Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team...

  • Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time ₱900,000 - ₱1,200,000 per year

    Ready to switch to a fixed day shift schedule with weekends off?Interested in growing your leadership experience and directly engaging with clients in Australia?VA Platinum is hiring Team LeadsMULTIPLE ROLES OPENAbout the RoleAs a Success Manager (Team Lead/Manager) at VA Platinum, you will play a pivotal role in client management and ensuring the seamless...

  • Team Lead

    4 days ago

    Cebu City, Central Visayas, Philippines Moder Full time ₱900,000 - ₱1,200,000 per year

    The Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team regarding loan...