BPO - Sales Support Representative
5 days ago
Everything happens for a reason and in successful sales, that reason may be you. If organizing is second nature to you or you're not one to just stand by when customers say kuya, natanggal, we need you. Unity Communications is looking for a Sales Support Representative who can help keep orders moving, communication flowing, and customers smiling. You'll enter and update customer orders, track their progress, and ensure the sales team has the information they need to serve our clients well. Because a successful sale isn't all about the purchase, but an experience. Sound like something for you? Apply today How You Spend Your Eight Hours Process and update customer orders, communicate changes, and help keep everything moving smoothly Track the status of sales orders and share simple updates with the sales team when needed Work closely with sales, supply chain teammates, and vendors to ensure orders are entered correctly and shipped on time Enter information accurately into our ERP system and keep basic records organized Support customers by responding to questions and providing clear, professional communication Use ERP tools (SAP Business One preferred) and MS Office for everyday tasks such as email, scheduling, and documentation Stay flexible, think through challenges, and help find solutions with a positive attitude What You Must Possess Strong written and verbal communication skills with customers, vendors, and coworkers Solid organizational and time-management abilities, with the capacity to handle multiple tasks High attention to detail and accuracy in data entry, typing, and recordkeeping Experience with ERP systems (SAP Business One preferred) and solid proficiency in MS Office applications Ability to follow instructions, stay accountable, and work both independently and collaboratively What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, 9 PM to 6 AM Manila time Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
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