Vietnamese bilingual call center agent

1 day ago


Quezon City, Philippines TASQ Staffing Solutions Full time

We have a new Vietnamese bilingual customer service representative job in Quezon City.This job would be on shifting schedules.The starting date for the job would be October 21, 2025.Benefits: HMO from Day 1, plus HMO Coverage for your dependents Paid Leaves Training and learning development programs Pioneer team, Career advancementQualifications: Proficiency in Vietnamese and English in listening, reading, writing, and speaking (B2-level or higher)Minimum 2 years in CollegePreferably with at least 1-2 years of TSR/IT Helpdesk experienceNo BPO experience are welcome to applyApplicants must be Filipino citizens, permanent visa holders, or at least with a valid work visa. Customer Service Representatives assist customers with their concerns, understanding their problems andproviding solutions through calls, chats, and/or emails (depending on the needs of the LOB). Responsible for servicing the needs and concerns of customers Adhere to processes and policies implemented by the company and the client Identify customers needs, clarify information, and provide the correct solutions Build rapport and engage customers by going the extra mile Ensure proper documentation and manage productivity Understand set targets and take the necessary steps to ensure that they are met.



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