Vietnamese Bilingual

1 day ago

Quezon City, Philippines TASQ Staffing Solutions Full time

About the job Vietnamese Bilingual - Customer Support Representative (Quezon City) | Onsite Work Setup: Onsite (Quezon City) Shift: Shifting Schedule Start Date: Oct-21 Qualifications: Proficiency in Vietnamese and English in listening, reading, writing, and speaking (B2-level or higher) Minimum 2 years in College With atleast 1 to 2 years BPO experience/TSR/ITHD background Applicants must be Filipino citizens, permanent visa holders, or at least with a valid work visa. Why Apply? Benefits: HMO from Day 1, plus HMO Coverage for your dependents Paid Leaves Training and learning development programs Career advancement opportunities Qualifications: Proficient in Spanish and English in listening, reading, writing, and speaking (B2-level or higher) Open to Highschool Graduates (Old Curriculum) and College undergraduates Preferably with at least 1-year BPO experience/CSR Background No BPO experience are welcome to apply Customer Service Representatives assist customers with their concerns, understanding their problems and providing solutions through calls, chats, and/or emails (depending on the client's needs). Responsible for servicing the needs and concerns of customers Adhere to processes and policies implemented by the company and the client Identify customers needs, clarify information, and provide the correct solutions Build rapport and engage customers by going the extra mile Ensure proper documentation and manage productivity Understand set targets and take the necessary steps to ensure that they are met. If you're interested, kindly tell me your expected salary in order for me to know if it is within the range.

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