Vietnamese Bilingual
1 week ago
About the job Vietnamese Bilingual - Customer Support Representative (Quezon City) | Onsite
Work Setup: Onsite (Quezon City)
Shift: Shifting Schedule
Start Date: Oct-21
Qualifications:
Proficiency in Vietnamese and English in listening, reading, writing, and speaking (B2-level or higher)
Minimum 2 years in College
With atleast 1 to 2 years BPO experience/TSR/ITHD background
Applicants must be Filipino citizens, permanent visa holders, or at least with a valid work visa.
Why Apply?
Benefits:
HMO from Day 1, plus HMO Coverage for your dependents
Paid Leaves
Training and learning development programs
Career advancement opportunities
Qualifications:
Proficient in Spanish and English in listening, reading, writing, and speaking (B2-level or higher)
Open to Highschool Graduates (Old Curriculum) and College undergraduates
Preferably with at least 1-year BPO experience/CSR Background
No BPO experience are welcome to apply
Customer Service Representatives assist customers with their concerns, understanding their problems and
providing solutions through calls, chats, and/or emails (depending on the client's needs).
Responsible for servicing the needs and concerns of customers
Adhere to processes and policies implemented by the company and the client
Identify customers needs, clarify information, and provide the correct solutions
Build rapport and engage customers by going the extra mile
Ensure proper documentation and manage productivity
Understand set targets and take the necessary steps to ensure that they are met. If you're interested, kindly tell me your expected salary in order for me to know if it is within the range.
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