Learning Associate

2 days ago

Muntinlupa, Philippines Filinvest Group Full time

The Learning Associate at FBSC plays a vital support role in ensuring the smooth execution of Learning & Development (L&D) initiatives across the Filinvest group. This position focuses on providing operational, logistical, and administrative assistance to guarantee that learning programs are well-coordinated, organized, and effectively delivered. The role requires attention to detail, efficiency in handling training-related processes, and consistent collaboration with the L&D team and business stakeholders. KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES: 1. Learning Delivery (Support Role) Assist in the coordination and preparation of materials, technology, and logistics for classroom, virtual, and blended learning sessions.Provide on-the-day session support (attendance tracking, technical assistance, participant coordination).Assist in monitoring participant engagement and gathering feedback forms during/after sessions.Consolidate post-training assessments, evaluations, and feedback for review by the Learning Specialist. 2. Learning Operations Oversee end-to-end program logistics, including scheduling, enrollment, venue setup, and technology support.Ensure accurate and timely preparation of training materials, resources, and participant communications.Maintain and update training records, attendance, and completion metrics in the Learning Management System (LMS).Coordinate with internal and external stakeholders, such as facilitators, vendors, and subject matter experts, to ensure seamless program execution.Manage program evaluations and generate reports that assess the effectiveness and ROI of learning initiatives. 3. Stakeholder Support Coordinate with facilitators, vendors, and internal teams to ensure program readiness.Provide timely responses to participant queries and support learner needs throughout the training cycle.Gather participant and stakeholder feedback to support continuous improvement initiatives. TECHNICAL COMPETENCIES AND SKILLS Good communication and interpersonal skills with a service-oriented mindset.Ability to work collaboratively and establish stakeholder relationships.Strong organizational skills, with a keen eye for detail.Proficiency in using Learning Management Systems (LMS) and virtual learning tools.Analytical mindset with the ability to interpret data and generate actionable insights.Ability to adapt to changing priorities and manage multiple tasks simultaneously.Proactive, resourceful, and able to work collaboratively in a fast-paced environment EDUCATION, TRAININGS, LICENSES REQUIRED: Bachelor's degree in human resources, Education, Business Administration, or a related field.0-2 years of experience in training administration, HR support, or related role (with L&D experience is preferred)Work Environment Hybrid work setup, with a mix of onsite and virtual responsibilities.May require occasional travel to support training programs in other locations.

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