Knowledgebase Manager

3 days ago


Taguig, Philippines TASQ Staffing Solutions Full time

TASQ is currently seeking a Knowledgebase Manager for the Financial Service Desk in Taguig. The pre-screening interview will be conducted via phone. **Position Overview: Knowledgebase Manager - Service Desk Financial (Taguig)** **Work Setup:** Onsite (BGC Taguig) **Requirements:** - A minimum of 3 years of experience in a service desk line of business within the BPO industry. - At least 2 years of experience in managing a knowledge base (KB). - Proven experience in creating, maintaining, and updating knowledge base articles for a service desk account. - ITIL Certification is an advantage. - Experience in web design is also beneficial. **Benefits:** - Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on day one. - Quarterly performance bonuses. - Excellent opportunities for career development. - 24 leaves annually.



  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ is currently seeking a Knowledgebase Manager for the Financial Service Desk in Taguig. The pre-screening interview will be conducted via phone. **Position Overview: Knowledgebase Manager - Service Desk Financial (Taguig)** **Work Setup:** Onsite (BGC Taguig) **Requirements:** - A minimum of 3 years of experience in a service desk line of business...

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