Italian and English bilingual agent

2 days ago

Cebu City, Philippines TASQ Staffing Solutions Full time

TASQ is hiring an Italian bilingual speaker for an onsite position in Cebu.

Prepare for an over-the-phone pre-screening interview.

About the job Italian Bilingual | Cebu
About the Job

  • Translate documents (requirements, designs, emails, tickets, errors, etc.) between English and Italian.
  • Provide interpretation services during conferences and meetings.
  • Initiate and implement quality assurance and process improvement.
  • Support capability development of bilinguals through coaching or training.
  • Research, compile, and learn business, tool, and technical terminology.
  • Utilize and enhance translation tools to boost productivity.
  • Willingness to be cross-trained in technical (SAP, Oracle, SFDC, Service Desk) or project management/support tasks.
  • Collaborate with diverse teams and individuals.
  • Work in a service desk environment using spoken and written Italian.
  • Provide technical support on projects (SAP, Oracle, SFDC, Service Desk).
  • Undertake other language-related tasks as assigned.

Preferably a bachelor's degree in IT, computer science, or related fields. Undergraduates with language proficiency are encouraged to apply.

  • Must be fluent in both English and Italian, verbally and in writing.
  • Experience in customer service, analytical testing, quality assurance, or relevant fields is beneficial.
  • Familiarity with MS Word, MS Excel, and MS PowerPoint.
  • Experience in analysis, troubleshooting, problem-solving, and project management is a plus.
  • Must be willing to work holidays, weekends, shifting schedules, and extended hours.

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