Call Center Agent in Cebu

20 hours ago

Cebu City, Philippines TASQ Staffing Solutions Full time

**Immediate Hiring: On-Site Bilingual Call Center Agents (Spanish & English)**

**Location:** Cebu City, Philippines

**Company:** TASQ

Please ensure your phone line is available for the initial screening interview.

TASQ is currently seeking bilingual call center agents fluent in Spanish and English for on-site positions in Cebu City. We are looking for motivated, customer-oriented individuals who can deliver excellent support in a dynamic work environment.

**Your Responsibilities:**

- Confidently communicate with customers in both Spanish and English through phone, chat, or email.

- Address inquiries, resolve issues, and troubleshoot problems with professionalism and precision.

- Provide timely and effective solutions to ensure high levels of customer satisfaction.

- Accurately document customer interactions and offer feedback when needed.

- Collaborate with team members to uphold exceptional service standards.

**What Were Looking For:**

- Strong written and verbal communication skills in both Spanish and English.

- Previous experience in BPO or customer service is an advantage, but not mandatory.

- Must currently reside in Cebu City or nearby provinces, or be willing to relocate.

- Availability to work on-site at our Cebu City office.

- Must be reachable for interview scheduling and follow-up communications.

- Foreign applicants must possess a valid Philippine work visa.

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