CSR Trainer
3 days ago
About the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.)Conducting outlier, Vitality and ad hoc client/process-related trainingsSupport service levels by being productive whenever requiredTraining the new and old team members on SOPsCollaborating with teams for creating and designing of new training contentMonitor calls on soft skills and process & compliance parameters.Provide Coaching & Feedback to enhance agent performanceAnalyze audit data, compliance, communication & process-related data. Prepare & Implement action plansKeep the Floor advisors updated on new process changes/updates and improvement initiatives Qualifications: Bachelor's Degree or equivalentMinimum 6 months experience as a trainer and overall 2 years experience in the BPO industryPreferably with experience in non-voice process trainingHas experience in conducting new hire, refresher, and upskilling training for both agent and non-agent levelsAmenable to working on-site under shifting schedules in Cebu City Mandatory Skills: Training Experience: 1 to 3 Years
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Travel Sales Trainer
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeTASQ is looking to fill an on-site position for a travel sales trainer in Cebu immediately.The pre-screening interview will take place over the phone.About the job Trainer - Travel Sales (Cebu)Nature Of the Account: TravelType of Support: VoiceWork Arrangement: Onsite (Cebu)Shift Schedule | Restdays: US Business hoursEducational Requirement: College...
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CSR Trainer
1 day ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description:Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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CSR Team Leader
5 days ago
Angeles City, Central Luzon, Philippines Astrea Group Trading & Contracting W.L.L. Full timeWe are seeking an experienced CSR with leadership and training expertise to serve as a CSR Team Lead & Trainer. The role includes managing outbound client communications, building strong client relationships, and coaching the team for peak performance.Key ResponsibilitiesConduct outbound calls to clients for updates, follow-ups, and proactive outreachBuild,...
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CSR Trainer
2 days ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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Call Center Financial CSR Trainer
3 days ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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CSR Trainer
3 days ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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Call Center Financial CSR Trainer
1 day ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description:Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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Call Center Financial CSR Trainer
2 days ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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Call Center Financial CSR Trainer
3 days ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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Urgent Hiring: Communication Skills Trainer
2 weeks ago
Cebu City P, Philippines Strategic Office Support Inc. Full timeCommunication Skills TrainerLocation: IT Park, Cebu CityEmployment Type: Full-timeWork Setup: OnsiteSchedule: Day / ShiftingAbout the CompanyStrategic Office Support Inc. is a growing organization committed to delivering operational excellence, safety, and people-centered solutions across our sites. We foster a collaborative work environment that values...
