Call Center Financial CSR Trainer
3 weeks ago
About the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.) Conducting outlier, Vitality and ad hoc client/process-related trainings Support service levels by being productive whenever required Training the new and old team members on SOPs Collaborating with teams for creating and designing of new training content Monitor calls on soft skills and process & compliance parameters. Provide Coaching & Feedback to enhance agent performance Analyze audit data, compliance, communication & process-related data. Prepare & Implement action plans Keep the Floor advisors updated on new process changes/updates and improvement initiatives Job Qualifications Bachelor's Degree or equivalent Minimum 6 months experience as a trainer and overall 2 years experience in the BPO industry Preferably with experience in non-voice process training Has experience in conducting new hire, refresher, and upskilling training for both agent and non-agent levels Amenable to working on-site under shifting schedules in Cebu City Mandatory Skills: Payment and Fraud (Trust & Safety) Experience: 1 to 3 Years
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Call Center Financial CSR Trainer
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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Call Center Agent l CSR
5 days ago
Cebu City, Central Visayas, Philippines 1ST DYNAMIC PERSONNEL RESOURCES Full timeAbout the role This is an exciting opportunity to join the dynamic team at 1ST DYNAMIC PERSONNEL RESOURCES' as a Call Center Agent l CSR - Customer Service Representative based in Cebu City, Cebu. As a fulltime employee, you will be the primary point of contact for customers, providing exceptional customer service and support.What you'll be doingHandling...
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Call Center Agent Virtual Hiring
3 weeks ago
Pasig City, Philippines Call Center Careers Inc. Full time*HIRING IN ROCKWELL ONSITE CSR up to 36k salary package *at least 25k to 20k SOB Jan 18, Rockwell, site Available site: + Rockwell + Silver City + EDSA Greenfield Minimum Requirements + At least High School Graduate + 6 months & more BPO Experience + International Voice Account
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CSR Trainer
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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CSR Trainer
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Trainer (Cebu) | Onsite Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results,...
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Call Center Associate
5 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full timeCall Center AssociateAvailable Accounts:• Retail • Fashion Retail • International Airline Qualifications:• High School (Old Curriculum), Senior High School Graduate, Undergrad (Completed 2 years/4 semesters), or College Graduate • With or without BPO experience (must have good communication skills)• With 6 months BPO experience (preferred)•...
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Call Center Agent
5 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Customer Service Representative - CebuTASQ is looking for aspiring call center agents who are conversant in English.What awaits you?Competitive SalaryHMOPerformance IncentivesQualifications:January 9, 2026 batch *SHS Graduate, completed 2 years in college (4 semesters with no back subjects for HS OLD curriculum graduates) or at least a college...
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Call Center Agents
3 weeks ago
Cebu City, Philippines TORCH Solutions Full timeWe are hiring for a Call Center Agents to join our growing team in Cebu Central Visayas. As a full-time Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced...
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Trainer (Cebu) | Onsite
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeStart Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.)Conducting outlier, Vitality and ad...
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Trainer (Cebu) | Onsite
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeStart Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.)Conducting outlier, Vitality and ad...
