Project Assistant

7 days ago

Muntinlupa City, Philippines Gear Inc Full time

Key Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion. Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure accountability. Manage project communications and documentation using Halo PSA and other internal systems. Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements. Maintain accurate data in Zoho CRM, ensuring real-time project visibility and smooth handover between teams Identify potential delays, risks, or conflicts in project delivery and escalate or recommend mitigation strategies Prepare and distribute project status updates, reports, and meeting summaries Assist the Project Manager in maintaining project compliance with internal standards and client SLAsSupport administrative duties including scheduling, documentation control, and stakeholder follow-ups Qualifications & Experience: Bachelors degree in Project Management, Telecommunications, Business, or a related fieldMinimum 6 to 12 months experience in a telco project coordination or service delivery role with Australian companiesProficiency in Monday.com for project workflow and task managementExperience with Halo PSA and Zoho CRM preferredFamiliarity with TPG Telecom ordering, provisioning, or escalation processes is a significant advantageExceptional organizational skills and attention to detailStrong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teamsAbility to prioritize tasks and adapt to shifting project demands in a fast-paced environmentProven problem-solving abilities and a proactive mindset Work Setup & Schedule: Location: Gear Inc. Alabang Office in the PhilippinesShift & Work Hours: 6:00 AM - 3:00 PM Manila Time

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