Quality Assurance Team Lead

Location: Clark, Pampanga, Philippines Work Arrangement: Onsite (Clark) Do you have a strong background in quality assurance and leadership? Join our team as a QA Team Lead and help drive operational excellence in customer experience. Responsibilities: Monitor and evaluate the quality of inbound/outbound calls and other customer interactions (e.g., email,...

Key ResponsibilitiesMonitor and evaluate customer interactions across phone, email, and chat to ensure accuracy, compliance, and quality standards.Document quality results, identify trends, and prepare performance reports for management review.Provide structured feedback and collaborate with Training and Operations teams to address performance gaps.Lead,...

About the roleWe are urgently seeking an experienced Quality Assurance Team Lead to join our dynamic team at Teleperformance's EDSA location. As the Quality Assurance Team Lead, you will play a pivotal role in ensuring the delivery of exceptional customer service and the maintenance of the highest quality standards across our call centre operations.What...

Quality Assurance and Control Officer - is responsible for ensuring that all products meet quality standards based on client specifications and regulatory requirements. This role involves inspecting incoming and outgoing goods, assessing supplier, compliance, and implementing quality assurance processes to maintain product consistency and customer...

This is a remote position. The working hours will be 9am to 5 pm EST, full-time. Reports To : Clinic Operations Manager Position Summary The Training & Quality Assurance Lead is responsible for building and maintaining a structured framework to ensure the Care Team consistently delivers high-quality service. This role provides direct oversight and support to...

Job DescriptionPerform inspection of all incoming raw materials and packaging materialsconduct in line inspection from ingredients preparation to finished productsPerform finished product analysis and testingConduct audits on all areas of the processPrepare report for each assigned taskConduct batch test prior usage of materials at productionPerforms all...

Qualifications:Graduate of BS Food Technology, Food Engineering or any Food related coursesWith at least 3 years of experience in Quality AssuranceProficient and highly knowledgeable in microbial analysis or laboratory analysisWith experience in audit like ISO, SGS if any is a plusWilling to be assigned in Mabalacat, PampangaJob Type:...

EDUCATION:Graduate of any four (4)-year management-related course, preferably Food Technology or any related field.EXPERIENCE:With 1–2 years of experience as a Production Quality Assurance or in a similar role within the food manufacturing or processing industry.JOB SCOPE:Ensures that all products meet quality and safety standards in accordance with...

Minimum QualificationsGraduate of BS Food Technology, Biology, Chemistry, Chemical Engineering or Food MicrobiologyExperienced/specializing in Quality Control/Assurance or any equivalent fieldStrong analytical and planning skillsOpen for Fresh graduates of BS Food TechnologyJob Type: Full-timeBenefits:Employee discountTransportation service providedWork...

Quality Assurance Officer for Sales and Marketing - Work From Home The QA Officer for Sales & Marketing at ClinicMind is responsible for monitoring, auditing, and improving the quality of sales and marketing processes, communications, and campaigns. This role ensures that all client-facing interactions and marketing initiatives adhere to ClinicMind’s...