Quality Assurance Team Lead

1 day ago


Mabalacat, Philippines TASQ Staffing Solutions Full time

Location: Clark, Pampanga, Philippines Work Arrangement: Onsite (Clark) Do you have a strong background in quality assurance and leadership? Join our team as a QA Team Lead and help drive operational excellence in customer experience. Responsibilities: Monitor and evaluate the quality of inbound/outbound calls and other customer interactions (e.g., email, chat) for accuracy and adherence to company standards.Document quality issues and performance metrics for review and improvement.Provide constructive feedback to agents and support ongoing coaching and training efforts.Lead QA initiatives with a deep understanding of quality frameworks and best practices.Take ownership of specialized projects and manage tasks independently with minimal supervision.May guide or supervise less experienced professionals, ensuring quality and consistency in deliverables. Qualifications: Prior experience as a Quality Assurance Team Lead or in a similar leadership role.Proven ability to improve day-to-day processes and drive performance enhancements.Strong operational decision-making within a defined scope.Experience in managing a team of individual contributors.A proactive mindset, focused on delivering high-quality results with professionalism.



  • Mabalacat City, Philippines TASQ Staffing Solutions Full time

    Location: Clark, Pampanga, Philippines Work Arrangement: Onsite (Clark) Do you have a strong background in quality assurance and leadership? Join our team as a QA Team Lead and help drive operational excellence in customer experience. Responsibilities: Monitor and evaluate the quality of inbound/outbound calls and other customer interactions (e.g., email,...


  • Mabalacat, Central Luzon, Philippines Gardenia Bakeries (Phils.) Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionPerform inspection of all incoming raw materials and packaging materialsconduct in line inspection from ingredients preparation to finished productsPerform finished product analysis and testingConduct audits on all areas of the processPrepare report for each assigned taskConduct batch test prior usage of materials at productionPerforms all...


  • Mabalacat, Central Luzon, Philippines LIIP MAMPLASAN Full time ₱300,000 - ₱600,000 per year

    Qualifications:Graduate of BS Food Technology, Food Engineering or any Food related coursesWith at least 3 years of experience in Quality AssuranceProficient and highly knowledgeable in microbial analysis or laboratory analysisWith experience in audit like ISO, SGS if any is a plusWilling to be assigned in Mabalacat, PampangaJob Type:...


  • Mabalacat, Central Luzon, Philippines THE REAL AMERICAN DOUGHNUT COMPANY INC Full time ₱252,000 - ₱300,000 per year

    EDUCATION:Graduate of any four (4)-year management-related course, preferably Food Technology or any related field.EXPERIENCE:With 1–2 years of experience as a Production Quality Assurance or in a similar role within the food manufacturing or processing industry.JOB SCOPE:Ensures that all products meet quality and safety standards in accordance with...


  • Mabalacat, Central Luzon, Philippines LIIP MAMPLASAN Full time $70,000 - $120,000 per year

    Minimum QualificationsGraduate of BS Food Technology, Biology, Chemistry, Chemical Engineering or Food MicrobiologyExperienced/specializing in Quality Control/Assurance or any equivalent fieldStrong analytical and planning skillsOpen for Fresh graduates of BS Food TechnologyJob Type: Full-timeBenefits:Employee discountTransportation service providedWork...


  • Mabalacat, Philippines ClinicMind Full time

    Quality Assurance Officer for Sales and Marketing - Work From Home The QA Officer for Sales & Marketing at ClinicMind is responsible for monitoring, auditing, and improving the quality of sales and marketing processes, communications, and campaigns. This role ensures that all client-facing interactions and marketing initiatives adhere to ClinicMind’s...


  • Mabalacat, Philippines REMOTE STAFF, INC. Full time

    Job title: Quality Assurance Specialist – Food & Nutrition IndustryStatus: Full-time (40 hrs per week)Schedule: 1:00 PM – 9:00 PM US Pacific Standard Time (PST) Why Choose Remote Staff? 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance. 17+ years in the remote work industry. We’ve helped more than 8K...

  • Team Lead

    1 week ago


    Mabalacat, Central Luzon, Philippines Intelassist Full time ₱480,000 - ₱660,000 per year

    Client: One Workforce GlobalEmployment Type: Full-Time EmploymentWork Setup: 100% OnsiteWork Schedule: Night Shift (10:00 AM to 7:00 PM U.S. Eastern Time Zone)Location: Clark, PampangaSalary Package: 40,000 to 55,000 PHP/MonthlyPostion Overview:We seeking a highly motivated Customer Service Team Lead to guide and support our Customer Service Associates. In...

  • Quality Control

    13 hours ago


    Mabalacat, Central Luzon, Philippines Kings Manpower Cooperative Full time ₱150,000 - ₱250,000 per year

    JOB DESCRIPTION:Examine products for defects and test functionalityObserve and evaluate manufacturing and operational processesRecord and analyze inspection resultsQUALIFICATION:At least High School/Senior High School graduateWith related experience as Quality Control/Quality AssuranceWith available basic requirements (SSS, Philhealth, Pagibig, TIN)Willing...


  • Mabalacat, Central Luzon, Philippines Marriott Hotel Manila Full time ₱900,000 - ₱1,200,000 per year

    JOB SUMMARYImplements quality assurance processes and verifies training and development activities are strategically linked to the company's mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support...