Quality Assurance Officer for Sales and Marketing

1 week ago

Mabalacat, Philippines ClinicMind Full time

Quality Assurance Officer for Sales and Marketing - Work From Home

The QA Officer for Sales & Marketing at ClinicMind is responsible for monitoring, auditing, and improving the quality of sales and marketing processes, communications, and campaigns. This role ensures that all client-facing interactions and marketing initiatives adhere to ClinicMind’s brand, compliance standards, and business objectives.

Key Responsibilities

  • Sales Quality Assurance: Audit sales calls, product demos, and client presentations to ensure professionalism, compliance, and adherence to ClinicMind’s sales methodology.
  • Evaluate sales proposals, CRM data entries, and follow-up communications for accuracy, consistency, and timely execution.
  • Monitor lead handling and pipeline progression to ensure proper process adherence.
  • Provide QA scorecards and feedback sessions to sales team members to strengthen client engagement and conversion.

Marketing Quality Assurance: Review digital campaigns (emails, website, social media, webinars, and ads) for accuracy, clarity, brand alignment, and regulatory compliance.

  • Audit marketing collateral, copy, and creative assets for errors, tone, and message consistency.
  • Monitor campaign setup and performance metrics to confirm accuracy of tagging, targeting, and reporting.
  • Partner with marketing leads to identify opportunities for improved engagement and ROI.

Reporting & Continuous Improvement: Maintain QA reports, dashboards, and performance insights for sales and marketing leadership.

  • Identify recurring issues or process gaps and recommend corrective actions or training interventions.
  • Collaborate with Sales, Marketing, and HR/Training teams to build best practices and standard operating procedures.

Ensure all communications and activities comply with HIPAA and industry regulations.

Qualifications

  • Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).
  • 2-4 years of professional experience in quality assurance, sales operations, or marketing operations.
  • Strong analytical and reporting skills with high attention to detail.
  • Experience with CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms.

Excellent communication and feedback delivery skills.

  • Familiarity with healthcare, RCM, or HIPAA compliance is an advantage.

Must Have:

  • High comfort level working on Eastern Time Zone/US Shift
  • Good internet access at home
  • Mobile Hotspot
  • Laptop/Desktop of at least 8 GB

Success Metrics:

  • Improved sales call quality and higher conversion rates.
  • Reduced errors and inconsistencies in marketing materials and campaigns.
  • Timely, accurate reporting of sales and marketing quality metrics.
  • Strong collaboration with cross-functional teams leading to continuous process improvement.

ClinicMind is an equal opportunity employer and welcomes applications from diverse candidates.

#J-18808-Ljbffr

  • Quality Assurance Staff

    1 week ago

    Mabalacat, Central Luzon, Philippines LIIP MAMPLASAN Full time $70,000 - $120,000 per year

    Minimum QualificationsGraduate of BS Food Technology, Biology, Chemistry, Chemical Engineering or Food MicrobiologyExperienced/specializing in Quality Control/Assurance or any equivalent fieldStrong analytical and planning skillsOpen for Fresh graduates of BS Food TechnologyJob Type: Full-timeBenefits:Employee discountTransportation service providedWork...

  • Quality Assurance Team Lead

    2 weeks ago

    Mabalacat, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Location: Clark, Pampanga, Philippines Work Arrangement: Onsite (Clark) Do you have a strong background in quality assurance and leadership? Join our team as a QA Team Lead and help drive operational excellence in customer experience. Responsibilities:Monitor and evaluate the quality of inbound/outbound calls and other customer interactions (e.g., email,...

  • production quality assurance

    3 hours ago

    Mabalacat, Central Luzon, Philippines THE REAL AMERICAN DOUGHNUT COMPANY INC Full time ₱252,000 - ₱300,000 per year

    EDUCATION:Graduate of any four (4)-year management-related course, preferably Food Technology or any related field.EXPERIENCE:With 1–2 years of experience as a Production Quality Assurance or in a similar role within the food manufacturing or processing industry.JOB SCOPE:Ensures that all products meet quality and safety standards in accordance with...

  • FCFOOMPAMQCQA QCQA QCQH QUALITY ASSURANCE/QUALITY CONTROL HEAD

    4 weeks ago

    Mabalacat, Philippines Rebisco Group Full time

    FCFOOMPAMQCQA QCQA QCQH QUALITY ASSURANCE/QUALITY CONTROL HEAD Mabalacat, Central Luzon, Philippines Job Description We are seeking a Quality Assurance/Quality Control Head with a supervisory role, familiar with QA/QC responsibilities, ideally with more than 5 years of experience at SFI Multimix Corporation. Responsibilities Major Responsibilities: Ensure...

  • marketing officer

    2 weeks ago

    Mabalacat, Central Luzon, Philippines SOMANG GLOBAL CLARK CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionPosted on13 September 2025We are looking for a creative and organized Marketing Officer to help promote our hotel's services, events, and special offers. In this role, you will help plan and run marketing campaigns, create content for social media and our website, and support promotions to attract more guests. You'll work closely with the...

  • Marketing Officer

    1 week ago

    Mabalacat, Central Luzon, Philippines Jose C. Feliciano College Foundation Inc. Full time ₱120,000 - ₱180,000 per year

    We're Hiring: Marketing Head (Full-Time, On-Site at JCFC)Join us as we build the next chapter of JCFC.The Jose C. Feliciano College is seeking a dynamic yet grounded Marketing Head to lead the college's marketing, branding, and communications efforts. We are looking for someone who blends creativity with strategy, and innovation with integrity — someone...

  • Marketing Officer

    1 week ago

    Mabalacat, Central Luzon, Philippines JOSE C. FELICIANO COLLEGE FOUNDATION Full time ₱228,000 - ₱240,000 per year

    We're Hiring: Marketing Head (Full-Time, On-Site at JCFC)Join us as we build the next chapter of JCFC.The Jose C. Feliciano College is seeking a dynamic yet grounded Marketing Head to lead the college's marketing, branding, and communications efforts. We are looking for someone who blends creativity with strategy, and innovation with integrity — someone...

  • Sales and Marketing Executive Assistant for an Accounting Firm

    4 weeks ago

    Mabalacat, Philippines OnlyExperts llc Full time

    Role Overview As the Sales and Marketing Executive Assistant, you will play a crucial role in growing CFO firm in the US by managing and improving our lead generation and marketing efforts. You will work alongside the CEO to identify, nurture, and convert leads while ensuring a streamlined sales process. This is a remote, contract position with a monthly...

  • Branch Sales Officer

    4 weeks ago

    Mabalacat, Philippines Security Bank Corporation Full time

    Branch Sales Officer (Mabalacat City, Pampanga) Branch Sales Officer (Mabalacat City, Pampanga) 1 day ago Be among the first 25 applicants Direct message the job poster from Security Bank Corporation Talent Acquisition Partner at Security Bank Corporation The Role As a Branch Sales Officer , you will ensure the achievement of business deliverables thru the...

  • Sales & Marketing Specialist

    1 week ago

    Mabalacat P, Philippines JAR Aviation Services Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:We are seeking a highly motivated and detail-oriented Sales & Marketing Specialist to join our team. The ideal candidate will be responsible for identifying growth opportunities, developing strategic proposals, supporting pricing models, and managing client relationships. Strong skills in project proposal writing, pricing analysis, and Excel are...