Call Center Trainer
1 week ago
CALL CENTER TRAINER (Permanent WFH)Starting salary: PHP 18,000 - PHP 23,000(Please apply only if the salary offer meets your expectations)Job Description:Conduct effective training sessions for trainees.Collaborate with co-trainers, managers, and other leaders.Identify training needs and develop training plans based on business objectives and operational goals.Evaluate the effectiveness of training materials and create an action plan for improvement.Continuously review trainees' performance, provide coaching & feedback, and ensure adherence to quality standards.Maintain training records and reports to track the progress of individual representatives and the overall effectiveness of training programs.Qualifications:Proven experience in training/handling a team in any field.Teaching experience.Experience in the BPO industry is an advantage.Fluent in written and verbal English.Excellent interpersonal and communication skills.Strong leadership, team building, organizational, and management skills.Able to multitask, prioritize, and manage time efficiently.Ability to analyze problems and strategize for better solutions.Experience with technologies and best practices for instructional manuals and teaching platforms.Strict adherence to company philosophy, mission statement, and goals.Fast learner & Tech-savvy.Proficient in word-processing software and spreadsheets (e.g. Google Workspace, MS Office).Knowledgeable in using Zoom functions.Equipment Requirement:Laptop/Desktop: at least Core i3 processor and 8 GB RAM.Dual screen setup.Headset: any A4Tech or Jabra USB-type headset.Internet connection: Wired connection minimum of 30 Mbps with back up internet.Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype, Zoom.So, why join us:Permanent work-from-home.Full-time and Long-term Employment.Basic Salary + Government-mandated benefits, Basic HMO, leave credits, and other incentives.Salary will be based on: Skills, Attitude, Performance, and Attendance.Opportunity for regularization and promotion.US and Canadian clients.Shift: Graveyard Monday to Friday.Training: less than a month.WE LOOK FORWARD TO WORKING WITH YOU About ConnectUs Marketing Solutions Inc.: WHO WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.
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Call Center Trainer
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per yearTASQ is seeking a call center trainer for an immediate on-site position. The initial pre-screening interview will be conducted over the phone. **Position: Call Center Trainer (Cebu)** **Work Setup:** Onsite in Cebu City **Shift:** 1 PM - 10 PM, Monday to Friday (Fixed Schedule) **Requirements:** - A minimum of 2 years of experience as a Call Center...
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Call Center Trainer
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱240,000 - ₱600,000 per yearTASQ is looking to hire a Call Center Trainer for an immediate on-site position. The initial screening interview will be conducted over the phone. **Position: Call Center Trainer (Cebu)** **Work Arrangement:** On-site in Cebu Business Park **Schedule:** 1 PM - 10 PM, Monday to Friday (fixed schedule) **Qualifications:** - At least 2 years of experience as a...
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Call Center Trainer
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per yearTASQ is looking for a call center trainer to fill an on-site position immediately. The initial pre-screening interview will take place over the phone. **Position: Call Center Trainer (Cebu)** **Work Setup:** On-site in Cebu City **Shift:** 1 PM - 10 PM, Monday to Friday (Fixed Schedule) **Requirements:** - At least 2 years of experience as a Call Center...
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Call Center Trainer
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱60,000 - ₱120,000 per yearAbout the job Call Center Trainer (Onsite in Cebu City) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule) Benefits: Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent) Requirements:Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific, Language, etc.)At least...
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Call Center Trainer
2 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeTASQ is seeking a call center trainer for an immediate on-site position. The initial pre-screening interview will be conducted over the phone. **Position: Call Center Trainer (Cebu)** **Work Setup:** Onsite in Cebu City **Shift:** 1 PM - 10 PM, Monday to Friday (Fixed Schedule) **Requirements:** - A minimum of 2 years of experience as a Call Center...
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Call Center Trainer
2 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeTASQ is looking to hire a Call Center Trainer for an immediate on-site position. The initial screening interview will be conducted over the phone. **Position: Call Center Trainer (Cebu)** **Work Arrangement:** On-site in Cebu Business Park **Schedule:** 1 PM - 10 PM, Monday to Friday (fixed schedule) **Qualifications:** - At least 2 years of experience as a...
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Call Center Trainer
2 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeOverview TASQ is seeking a call center trainer to immediately fill an on-site position. The preliminary pre-screening interview will be conducted via phone. Job Title: Call Center Trainer (Cebu) Work Setup: On-site in Cebu City Shift: 1 PM - 10 PM, Monday to Friday (Set Schedule) Qualifications A minimum of 2 years of experience as a Call Center Trainer...
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Call Center Trainer
2 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job Call Center Trainer (Onsite in Cebu City) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule) Benefits: Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent) Requirements: Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific, Language, etc.)At...
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Call Center Trainer
4 days ago
Makati, Philippines ConnectUs Marketing Solutions, Inc. Full timeOverview Call Center Trainer - Onsite role at ConnectUs Marketing Solutions, Inc. Base pay range CALL CENTER TRAINER (ON-SITE) Starting salary: PHP 18,000 to PHP 23,000 Job Description Conduct effective training sessions for trainees. Collaborate with co-trainers, managers, and other leaders. Identify training needs and develop training plans based on...
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Call Center Process and Communcations Trainer
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per yearAbout the job Call Center Trainer (Cebu) Work Setup: Onsite (Cebu Business Park) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule)Benefits (Upon regularization):- 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent) Requirements:Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific,...
