
insurance Administrative Support
7 days ago
We are seeking a detail-oriented and reliable professional to support our customer service operations as an Insurance Virtual Assistant. The ideal candidate will have hands-on experience using Applied Epic, ensuring accurate creation of insurance certificates and binders.
Key Responsibilities:- Provide responsive and professional customer service via email and phone
- Create and issue insurance certificates and binders using Applied Epic
- Assist with policy updates, documentation, and client record management
- Ensure timely follow-ups and task tracking within Applied Epic
- Collaborate with team members to support client needs and compliance
- Proven experience as an Insurance VA or in an insurance support role
- Proficiency with Applied Epic (required)
- Knowledge of insurance certificates, binders, and standard procedures
- Strong communication and organizational skills
- High attention to detail and ability to meet deadlines
- Tech-savvy and comfortable with remote collaboration tools
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