Quality Improvement Director

5 days ago


Manila, National Capital Region, Philippines Harte Hanks Full time
Career Opportunities: Quality Improvement Director

We are looking for a Quality Improvement Director to lead our quality improvement initiatives and drive excellence in customer service delivery. As a Quality Improvement Director, you will oversee the development and implementation of quality standards, policies, and procedures.

Main Responsibilities:

  • Develop and maintain quality standards, policies, and procedures
  • Conduct regular audits and assessments to ensure compliance with quality standards
  • Lead quality improvement initiatives and projects

Skills and Qualifications:

  • Degree in relevant field (e.g., quality management, business administration)
  • Proven experience in quality management and leadership
  • Excellent communication and project management skills


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