Renewable Energy Technical Support Specialist
2 weeks ago
As a Technical Support Specialist, you will play a pivotal role in providing expert technical support for renewable energy applications. You will work closely with customers to resolve technical challenges involving platform issues, data flows, networking, communication failures, and more.
This is a fast-paced environment where you will need to find creative solutions to challenging problems. You will receive incoming technical support calls from customers and prioritize cases based on urgency, impact, and customer Service Level Agreements (SLA). You will gather detailed information from customers to accurately identify and document issues and communicate issue resolution.
You will troubleshoot and diagnose data flow issues from remote sites into the Power Factors Cloud. You will perform diagnostic tests to resolve straight-forward issues or escalate complex cases to appropriate support tiers or subject matter experts. You will maintain accurate and up-to-date records of support requests and ensure timely resolution of escalated issues to minimize the impact on customers.
You will be responsible for providing expert technical support for SaaS Solutions used in renewable energy applications. This includes troubleshooting and resolving technical issues related to SCADA system operations, data collection, and control processes. You will also respond to customer inquiries through various channels with clear, concise, and actionable solutions.
You will collaborate with internal teams, including engineering and product development, to escalate and resolve more complex issues. You will participate in weekly on-call rotation and own customer issue resolution and communication from start to end.
-
Data Driven Energy Solutions Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeBusiness Full time $60,000 - $80,000About UsWe're a forward-thinking organization that leverages data-driven solutions to stay ahead in the energy and natural resources industry.Job OverviewOur ideal candidate will analyze complex datasets to identify trends, patterns, and insights relevant to business objectives.The successful Business Intelligence Analyst will create and maintain dashboards,...
-
Energy Infrastructure Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeUtility Full time ₱45,000 - ₱90,000At our organization, we are accelerating the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions.About the Role:As a utility engineer, you will analyze and catalog overhead utility assets, identify potential faults and hazards, and contribute to the overall improvement of utility services and...
-
Night Shift Renewal Sales Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeRenewal Full time $80,000 - $100,000Job Description:We are seeking a skilled Renewal Sales Specialist to join our team. As a key member of our sales organization, you will be responsible for driving industry-leading renewal rates and maintaining a large volume of renewals with a high call and email volume daily.You will collaborate with customers, partners, and internal stakeholders in a...
-
Technical Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱450,000Technical Support SpecialistAs a Technical Support Specialist, you will be responsible for providing high-quality technical support to our clients. This role involves troubleshooting and resolving technical issues related to hardware, software, and network connectivity.Key Responsibilities:Providing technical assistance via phone, email, or ticketing...
-
Technical Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeTechnical Full time ₱7,200 - ₱8,400Technical Support Specialist OpportunityWe are seeking a skilled and dynamic Technical Support Specialist to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems.The ideal candidate will have experience working in startup...
-
Technical Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Job Title: Technical Support SpecialistThis role involves providing technical assistance and troubleshooting support for clients across various industries. The ideal candidate will possess excellent communication skills, strong analytical abilities, and experience in a call center environment.The primary responsibilities include responding to inbound...
-
Technical Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeSupport Full time ₱22,500 - ₱27,500Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team.This is an excellent opportunity for individuals who enjoy working in a fast-paced environment, providing top-notch support to customers via phone, chat, or email.The ideal candidate will possess strong problem-solving skills, excellent communication skills, and the...
-
Technical Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeSupport Full time ₱1,215,000 - ₱1,700,000Job OverviewWe're seeking a highly skilled Technical Support Specialist to join our growing team. This role involves providing exceptional customer support through various channels, including tickets, email, and video.Main Responsibilities:Manage customer issues from simple queries to intricate technical dilemmas, ensuring timely resolution and high-quality...
-
Technical Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeTechnical Full time ₱50,000 - ₱100,000Job OpportunityWe are seeking skilled and customer-focused remote technical support specialists to provide top-notch assistance and troubleshooting support for various clients across industries.This role involves responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with...
-
Technical Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeCustomer Full time ₱509,000 - ₱636,199Job OverviewThe IT Support Specialist role at our organization offers a dynamic and challenging work environment where you can utilize your technical expertise to make a positive impact.Our ambition level is high, with significant opportunities for growth and professional development. We strive to create a work culture that values innovation, teamwork, and...
