Core Banking Documentation Specialist
3 days ago
About Umpisa Inc.
Umpisa Inc. is a pioneering technology services company that partners with select industries, clients, and people to work on groundbreaking solutions via digital transformation, modern software development, and venture building.
We create a range of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging, and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.
Job Overview
We are seeking an experienced Core Banking Documentation Specialist to join our team. The ideal candidate will be responsible for creating, updating, and maintaining technical documentation, user manuals, business requirement documents (BRDs), and process workflows related to banking systems.
The successful candidate will collaborate closely with business analysts, developers, product managers, and other stakeholders to ensure clear and comprehensive documentation that supports both technical and non-technical audiences.
Main Responsibilities
- Develop and maintain comprehensive technical and business documentation for core banking applications, APIs, and system processes
- Write and edit user guides, standard operating procedures (SOPs), FAQs, and training materials tailored for different stakeholders, including business users and IT teams
- Translate complex technical information into clear, concise, and understandable content for non-technical users
- Work closely with business analysts, product managers, developers, and QA teams to gather and validate information
- Ensure that all documentation aligns with industry standards, compliance regulations, and internal policies
- Maintain version control and document updates as system enhancements and changes occur
- Create process flow diagrams, system architecture diagrams, and data flow documentation to enhance technical clarity
- Collaborate with training teams to develop educational materials and workshops for end-users
- Conduct research and stay updated on the latest core banking technologies and industry best practices
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