Front Desk Representative

1 day ago


Quezon City, National Capital Region, Philippines Gratitude Philippines Full time
Job Overview

At Gratitude Philippines, we are seeking a skilled Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for ensuring that all guests receive a warm and professional welcome.

About the Role

We are looking for a highly organized and detail-oriented individual who can effectively manage room reservations, cancellations, and modifications. Your exceptional communication skills will enable you to handle phone calls, emails, and inquiries in a prompt and courteous manner.

Key Responsibilities
  • Welcome guests in a friendly and professional manner
  • Answer phone calls, emails, and inquiries in a timely and courteous fashion
  • Manage room reservations, cancellations, and modifications
  • Perform administrative tasks
  • Process payments
Requirements

To be successful in this role, you must possess:

  • Excellent communication and interpersonal skills
  • Fluency in Chinese; ability to speak English
  • A pleasing personality and presentable appearance
  • Flexibility and adaptability in a fast-paced environment
What We Offer

We offer a competitive salary range of 110000-120000 and opportunities for growth and development within the company.



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