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Customer Support Specialist

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Cebu City, Central Visayas, Philippines Gratitude Philippines Full time
Gratitude Philippines is a dynamic and customer-focused organization that offers a unique opportunity for individuals to grow their careers in the financial industry. With our commitment to excellence, we seek highly motivated professionals to join our team as Customer Support Specialists.

As a Customer Support Specialist, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns with professionalism and empathy. If you are open to all education levels and have a strong passion for delivering outstanding customer experiences, this role may be perfect for you.

We offer a competitive salary package of 15k -20k per year, commensurate with your qualifications and experience. You will also have the opportunity to work on-site and contribute to the success of our company from day one.

In this role, you will:
  • Handle customer inquiries and resolve issues efficiently and effectively.
  • Communicate clearly and professionally with clients via phone, email, or chat.
  • Provide solutions-oriented support to meet customer needs and exceed expectations.