Customer Support Specialist
3 weeks ago
We are looking for Customer Support Specialists to provide exceptional service and support to retail customers. You will assist with inquiries, resolve concerns, and ensure a positive customer experience. This role requires strong communication skills and a customer-first approach.
Why Apply?
Competitive salary
Opportunity to build a career in the retail industry
Work in a bustling location in Cebu City
Key Responsibilities:
Assist customers with retail-related inquiries, including product details, pricing, and store policies
Provide effective solutions to customer concerns and ensure satisfaction
Process customer requests, orders, and returns accurately
Maintain a high standard of service and professionalism
Utilize company tools and resources to track and manage customer interactions
Qualifications:
High School (Old Curriculum) or Senior High Graduate
At least 6 months of Customer Contact Experience (CCE)
Excellent communication skills (verbal and written)
Open to shifting schedules
Strong problem-solving skills and attention to detail
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