Technical Support Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeTechnical Full time ₱33,000 - ₱42,000
Job Overview

The Remote Technical Support Representative will be responsible for providing technical support to customers via phone, chat, or email. This includes troubleshooting hardware, software, and network issues, documenting customer interactions accurately, and maintaining up-to-date knowledge of products, services, and support procedures.

Key Responsibilities:
  • Troubleshoot hardware, software, and network issues via phone, chat, or email
  • Document customer interactions accurately
  • Maintain up-to-date knowledge of products, services, and support procedures
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 1-2 years of experience in technical support or related field
  • Excellent communication and problem-solving skills
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
About the Job:

This is a full-time remote position that requires a strong understanding of technical concepts and excellent communication skills. The successful candidate will be responsible for providing high-quality technical support to customers and contributing to the growth and success of our organization.

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