Technical Solutions Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeSolutions Full time ₱1,500,000 - ₱2,000,000

Boldr is a global organization dedicated to delivering exceptional client experiences.

Job Overview

This position involves providing technical support via multiple channels. The Technical Support Advocate will deliver customer-centric solutions in a fast-paced environment.

Responsibilities
  • Provide technical assistance and product explanations.
  • Diagnose and resolve complex issues efficiently.
  • Escalate critical issues when necessary.
  • Stay updated with evolving technologies and adapt to process changes.
Requirements
  • At least 3+ years of technical support experience.
  • General knowledge of web-based applications.
  • Experience with SaaS products.
  • Strong communication skills and ability to thrive in a dynamic environment.

The ideal candidate is analytical, passionate about client satisfaction, and willing to learn.

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