Real Estate Collector Specialist
1 day ago
At our organization, we are seeking a skilled and detail-oriented professional to fill a Real Estate Collections Agent position. The ideal candidate must possess strong communication skills in English, experience using QuickBooks, and the ability to handle collections calls professionally.
Key Responsibilities:- Contact customers with outstanding balances and update payment statuses
- Maintain accurate records of all customer interactions, including contact dates and results
- Analyze Accounts Receivable (AR) data in QuickBooks to identify overdue accounts and prioritize follow-ups
- Record collection efforts in a spreadsheet as per company training and guidelines
- Follow up with customers red-flagged for aging outstanding balances and encourage timely payments
- Refer customers for Stop Service when necessary, following established protocols
- Collaborate with the finance and accounting team to report progress and issues
- Female candidates are preferred for this role
- Proficiency in QuickBooks is required, with experience in managing AR reports and recording transactions
- Excellent spoken and written English skills are essential for professional communication
- Experience in collections, customer service, or accounts receivable is a valuable asset
- Strong negotiation skills with the ability to handle difficult conversations professionally
- Detail-oriented and able to accurately document customer interactions
- Ability to work independently while adhering to company policies and collection guidelines
- Entry-level
- Full-time
- Sales and Management
- Technology, Information, and Internet
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