
People Experience Specialist
3 days ago
We are seeking a dedicated and detail-oriented individual to join our team as an Employee Experience Coordinator. The ideal candidate will have a passion for HR and People Experience, excellent organizational skills, and a strong customer service orientation.
This role will involve delivering an empathic and customer service-focused experience for everyone at the organization.
You will work with the People team to support employee questions and inquiries, ensuring high-level customer service and innovative approaches to People Operations.
Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests and maintaining personnel records.
This role will be in a global team, spanning multiple locations, specifically the delivery of new hire orientation and onboarding sessions.
Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
Manage employee data in our HRIS while ensuring data accuracy and integrity.
Develop automation of HR processes to eliminate manual repetitive tasks.
Ensure rigorous QA processes are implemented and followed for all data entry tasks.
Owning the People Confluence space and Human Resources Google drive, ensuring documents are up-to-date and accurate.
Serve as a point of contact for employee inquiries regarding People policies, procedures, and benefits.
Assist with employee relations documentation, including disciplinary actions, and performance management processes.
Bachelor's degree in Human Resources, Business Administration, or a related field is desired.
3-5 years of experience in HR administration or a similar role.
Knowledge of relevant employment laws and regulations.
Strong attention to detail and excellent organisational skills.
Proficiency in Google Suite and HRIS software.
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