Transportation Dispatcher

4 days ago

Cebu City, Central Visayas, Philippines beBeeCommunication Full time ₱600,000 - ₱1,200,000

Objective: To secure a challenging and rewarding position as a Non-Emergency Medical Transportation (NEMT) dispatcher, utilizing my exceptional communication skills and ability to multitask.

Job Summary

The NEMT dispatcher is responsible for coordinating transportation services for patients who are unable to drive themselves to medical appointments or treatments. This involves scheduling transportation services for patients, ensuring that vehicles and drivers are available to meet the needs of patients.

Key Responsibilities:

  1. Receiving and processing requests for transportation services from healthcare facilities, patients, and caregivers.
  2. Scheduling transportation services for patients, ensuring that vehicles and drivers are available to meet the needs of patients.
  3. Communicating with patients, healthcare providers, and transportation providers to ensure that everyone is aware of the schedule and any changes that may occur.
  4. Maintaining accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information.
  5. Coordinating with transportation providers to ensure that all vehicles are properly maintained and meet safety standards.
  6. Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.
  7. Resolving any issues or complaints related to transportation services, including scheduling conflicts, driver behavior, and billing disputes.
  8. Ensuring compliance with all local, state, and federal regulations related to transportation services.
  9. Providing reports and analysis of transportation services to management and other stakeholders.
Requirements

To be successful in this role, you will need:

  • Exceptional communication and interpersonal skills.
  • Ability to multitask and work well under pressure.
  • Organizational and time-management skills.
  • Basic computer skills and knowledge of software applications.
  • Ability to maintain confidentiality and handle sensitive information.
  • Familiarity with medical terminology and procedures.
  • Knowledge of transportation laws and regulations.
Benefits

This role offers a competitive salary and benefits package, including:

  • A comprehensive health insurance plan.
  • A retirement savings plan.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.
Working Conditions

As a NEMT dispatcher, you will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently. You will also need to have a good understanding of medical terminology and be able to communicate effectively with healthcare providers and patients.

Additional Information

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We are committed to providing a safe and healthy work environment for our employees and strive to create a positive and inclusive work culture.

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