Senior Enterprise Application Manager

12 hours ago

Manila, National Capital Region, Philippines beBeeSpecialist Full time ₱350,000 - ₱550,000
Senior Application Management Specialist

We are seeking a detail-oriented and proactive individual to ensure the stability, availability, and efficient operation of our business applications.

Key Responsibilities
  • Provide first- and second-line support for application-related incidents and service requests.
  • Monitor and maintain the availability and performance of enterprise applications.
  • Troubleshoot application issues and coordinate with internal IT teams and vendors for resolution.
  • Conduct root cause analysis for recurring issues and recommend long-term solutions.
  • Support regular patching, upgrades, and maintenance to minimize business disruptions.
  • Document all changes, fixes, and restoration activities in compliance with cybersecurity standards.
  • Assist in testing and deploying new application features and system updates.
Additional Responsibilities
  • Provide coaching and guidance to junior or new team members.
  • Recommend process and operational improvements.
  • Participate actively in staff meetings, training programs, and professional development activities.
  • Perform other related duties as assigned.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, or related field.
  • Knowledge of IT service management and incident/service management tools.
  • Familiarity with API and integration technologies.
  • Strong planning, organizing, problem-solving, and decision-making skills.

This role involves working collaboratively with cross-functional teams to drive innovation and excellence in application management. If you have a passion for technology and a desire to make a meaningful contribution, we encourage you to apply for this exciting opportunity.

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