
IT Systems Technician
1 day ago
This role is responsible for delivering technical support and troubleshooting services to enhance the functionality of desktop computers. The incumbent will be expected to manage IT resources effectively, provide assistance to users through a help desk system, and resolve technical issues in a timely manner.
The ideal candidate will possess strong problem-solving and communication skills, with the ability to work independently and remotely. Relevant certifications such as CompTIA A+ or ITIL are beneficial. We are seeking an entry-level IT Support Specialist to join our team on a full-time basis, working Asia hours.
Main Responsibilities:
- Respond to support requests and diagnose technical issues promptly
- Manage information technology resources and assist users through a help desk system efficiently
- Provide technical support and troubleshooting for desktop computers effectively
- Work independently and remotely, with minimal supervision required
Required Skills and Qualifications:
- Strong technical support and troubleshooting skills
- Experience with desktop computers and information technology systems
- Excellent problem-solving and communication skills
- Ability to work independently and remotely with minimal supervision
Benefits:
We offer a competitive compensation package and opportunities for professional growth and development.
Other Requirements:
Please note that this position requires a strong foundation in technical support and troubleshooting, with the ability to provide timely and effective assistance to users.
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