Help Desk Specialist

1 month ago


Davao City, Davao, Philippines RECRUITMENT SOLUTIONS DEPARTMENT Full time
About the Role

As a Customer Service Representative, you will be the face of our company to our customers, handling their inquiries, complaints, and issues in a professional and courteous manner.

Responsibilities
  • Respond to customer calls, emails, chats, and social media messages in a timely and efficient manner.
  • Resolve customer complaints and concerns through active listening, empathy, and problem-solving skills.
  • Provide product information, process orders, and handle returns and exchanges.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving and analytical skills.
  • Ability to stay calm under pressure and provide excellent customer service.
About Us

We are a dynamic team at Recruitment Solutions Department, dedicated to providing top-notch services to our clients. We believe in fostering a positive and supportive work environment that encourages growth and development.

Estimated Salary Range

$45,000 - $65,000 per annum, depending on experience.


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