Offshore Compliance Specialist

2 days ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeCompliance Full time ₱3,500,000 - ₱5,000,000
Compliance Manager Job Description

This key offshore role is responsible for managing the intake, assessment and triage of compliance-related inquiries submitted by our North American workforce.

Key Responsibilities:
  • Ticket and Case Management: Monitor and manage compliance-related tickets submitted through Salesforce; engage with employees to assess inquiries by asking clarifying questions; accurately document, track and follow up on all compliance cases from intake to resolution.
  • Compliance Triage and Escalation: Evaluate the nature of each issue and determine the appropriate course of action; route and escalate cases to relevant departments (HR, Legal, Payroll etc.) with documentation and context; maintain clear intake logs for audit and reporting.
  • Cross-functional Collaboration: Work with internal stakeholders to validate information and seek subject-matter input; proactively reach out to other functions (e.g. Legal, Benefits, Health and Safety) when clarification or guidance is needed.
Qualifications Required:
  • Must-Have Skills and Experience: 3+ years in HR operations, compliance support or case management; familiarity with U.S. or Canadian compliance topics (e.g. employment classification, wage and hour rules, health and safety); strong interpersonal and communication skills; proven critical thinker with a proactive solution-focused approach.

This role requires someone who can balance independence with collaboration and is comfortable navigating complex or sensitive compliance issues. The ideal candidate will demonstrate sound judgment, be solutions-driven and stakeholder-focused.



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