Chief Technology Infrastructure Officer

1 week ago

Biñan, Calabarzon, Philippines beBeeOperations Full time $80,000 - $100,000
About the Role:

The Tech Operations Specialist is a strategic leader who oversees the company's technology infrastructure, ensuring seamless integration and optimization of all platforms.

Key Responsibilities include managing admin setup, optimization, and user support across all key platforms. This includes CRM workflows, recruiting tools, collaboration, file management, operations, and payroll solutions.

  • Manage and refine our tech stack-from CRM workflows to HR tool integrations that support hiring, onboarding, and sales operations.
  • Collaborate with cross-functional teams to implement optimal solutions.
  • Develop, manage, and optimize CRM workflows, automation rules, and reporting dashboards.
  • Troubleshoot user issues and execute system updates or configuration changes.
  • Support Recruiting with applicant tracking logic and hiring funnel setup.
  • Use Zapier and native integrations to automate tasks and connect data across platforms.
  • Document platform usage SOPs and train internal users on new features or tools.
  • Manage permissioning, user setup, and tech hygiene for compliance.
  • Research and recommend new tools as the business scales.
Key Qualifications:
  • Bachelor's degree in Computer Science or related field.
  • 5+ years experience in IT, technical operations, or equivalent.
  • Proven track record of successfully leading technology initiatives.
  • Strong analytical and problem-solving skills.
  • Excellent communication and project management skills.
  • Familiarity with CRM software, including Go High Level, Simera, Pearl Talents, MyOutDesk, Indeed, LinkedIn, and Gem Groups.
  • Familiarity with Microsoft 365, Dropbox, LastPass, Gusto, DocuSign, and Monday.com.

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