Strategic Quality Leader

2 days ago

Manila, National Capital Region, Philippines beBeeQuality Full time ₱70,000 - ₱120,000

Process and Quality Lead Position

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  • Join our organization as a Process and Quality Lead to play a key role in ensuring the effective delivery of quality standards across all financial operations functions.

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">Key Responsibilities:">
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  2. Oversee transactional audits, maintain process documentation, enhance team performance, and drive continuous quality improvement.

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  3. Align with compliance requirements, operational protocols, and quality assurance goals to ensure seamless execution of processes.

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  4. Develop targeted solutions for learning, unlearning, or relearning as necessary to ensure proper alignment of information based on insights derived from quality audits.

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  5. Conduct thorough analyses of the portfolio to identify factors that may influence either positive or negative group and individual performance of both In-House and External Operators.

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">Required Skills and Qualifications:">
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  • Bachelor's degree in relevant field.

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  • At least 2 years of experience using quality management systems for high-volume transactions, including conducting audits, building summary materials, and presenting data insights.

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  • Strong written and verbal communication skills in English.

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  • Ability to work collaboratively or independently in a fast-paced environment.

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">Benefits:">
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  • Competitive pay and generous equity.

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  • Flexible health plans at every premium level.

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  • Paid global onsites.

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  • Direct exposure to leadership team.

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  • Growth opportunities follow contributions.

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Why Tilt?

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Join a dynamic organization dedicated to expanding access to fair credit and proving people are incredible. At Tilt, we foster an environment where every voice is valued, mutual respect is non-negotiable, and excellence is chased continuously.

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We're looking for individuals who stand behind their work, celebrating wins and learning from missteps equally. If you're passionate about making an impact, push ahead in your career, and join us in building the credit system that people deserve.

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