Family Advocate

The Family Empowerment Associate role at our organization is a unique opportunity to make a meaningful impact in the lives of families.

This position requires a passionate and empathetic individual who can work with real families, understanding their needs and challenges. The ideal candidate will have excellent project management skills, experience in business analytics, and proficiency in using spreadsheets and growth dashboards.

The primary responsibility of the Family Empowerment Associate is to own and drive the family empowerment function. This involves managing the family training pipeline, helping families reach their potential, and supporting best-in-class clinical training to care for others.

The successful candidate will be responsible for uplifting our families, guiding them through the healthcare and training maze, and being their biggest cheerleader during highs and lows. Additionally, they will partner with technology, clinical, and product teams across the organization to advance our mission.

We are seeking an individual who is driven to redefine what's possible and has a strong desire to empower families. If you have a passion for making a difference, excellent communication skills, and a collaborative mindset, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Families First Redefining healthcare starts with how we treat the families we serve. We go above and beyond for every family, building strong relationships.
• Urgency with Precision Millions of families await care. We match their urgency with our own, delivering exceptional care without compromise.
• Relentlessly Resourceful We adapt quickly and make the most of limited time and resources, solving challenges with creativity to deliver results.
• Purpose with Positivity We take our mission seriously while valuing people behind the work. Respect, kindness, and collaboration strengthen our team and the families we serve.
• Driven to Redefine What's Possible We ask hard questions, challenge outdated systems, and find smarter, more compassionate ways to deliver care.

Benefits:

• Competitive compensation Packages reflect value and include potential company-wide performance bonuses.
• Generous paid time off 15 days of PTO and 10 paid company holidays.
• Team bonding Full-time employees participate in team activities and company retreats.
• Set Up for Success Company-issued laptop provided.
• Growth Opportunities Build leadership skills while working with teams in various markets across the US.