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QA Lead

1 week ago

Pasig, National Capital Region, Philippines Lhoopa Full time
About the Role

This Senior Quality Assurance Tester position requires a highly motivated individual to manage quality assurance processes and provide system support for our enterprise platforms. The successful candidate will have experience in quality assurance and system support roles, as well as familiarity with test automation tools and Agile methodologies.

Key Responsibilities
  • Manage an in-house ticketing system to track and resolve issues efficiently.
  • Coordinate with Development, Product, and Operations teams to troubleshoot and resolve system challenges.
  • Develop and execute manual and automated test cases to ensure software quality.
  • Analyze recurring issues and collaborate on long-term fixes to improve system stability.
  • Document processes and solutions to enhance internal knowledge sharing.
  • Participate in Agile development cycles, including sprint planning, reviews, and retrospectives.
  • Enhance system performance and suggest improvements for stability and efficiency.