
Senior Business Intelligence Analyst
1 day ago
The Data Analyst is a key player in driving strategic decision-making across the organization. This role extracts, audits, analyzes, and reports data from multiple internal systems to provide actionable insights for various departments.
- Data Integration and Management: Oversee integration, updates, and customization needs of software systems. Serve as the primary point of contact for updating forms, fields, or processes that require work order tickets or coordination with third-party vendors.
- Data Analysis: Analyze data from EMR, CRM, internal surveys, and post-treatment follow-up platforms to identify trends and patterns.
- Audit and Quality Control: Conduct regular audits of client charts to ensure completeness and accuracy of trackable data points.
- Missing Data Resolution: Identify missing, incomplete, or inconsistent data and proactively follow up with staff or departments to rectify issues.
- Automated Reporting: Develop and maintain automated and ad hoc reports for operational and strategic decision-making.
- Process Improvement: Take a proactive role in identifying opportunities for automation of reports, tracking systems, and other data workflows to improve efficiency and reduce manual effort.
- Tool Recommendations: Recommend and help implement new tools, integrations, or process improvements that streamline data reporting and collection.
- Metric Tracking: Track and evaluate key outcome and operational metrics such as patient acuity, clinical screening scores, authorization trends, and conversion rates.
- Dashboards and Visualizations: Create dashboards, visualizations, and executive summaries to communicate trends and insights clearly.
- Data Requests: Respond to data requests from leadership, providing both recurring reports and custom analytics upon request.
- Bachelor's degree in Data Analytics, Statistics, Health Informatics, Information Systems, or a related field (Master's preferred).
- Minimum 5 years of experience in data analytics or systems analysis, preferably in a healthcare or behavioral health setting.
- Strong proficiency in Excel, data visualization tools, and EMR/CRM data extraction.
- Familiarity with HIPAA and behavioral health documentation and outcome measures.
- Demonstrated ability to identify missing data elements and coordinate resolution with appropriate staff or departments.
- Experience conducting audits of clinical documentation or system-generated records.
- Experience identifying and automating manual reporting processes and improving system efficiency.
- Excellent analytical, problem-solving, and communication skills.
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