Technical Support Specialist

1 day ago

San Fernando, Central Luzon, Philippines beBeeTechnical Full time ₱150,000 - ₱250,000
Job Overview

We are seeking a skilled and customer-focused technical support professional to provide assistance and troubleshooting expertise for our clients. The successful candidate will have strong proficiency in English, both written and spoken, and prior call center experience.

In this role, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.

  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary

The ideal candidate will possess excellent interpersonal skills, be able to multitask and self-manage effectively, and have a typing speed of 20+ words per minute.

This is a remote work opportunity, requiring a high-speed internet connection and an appropriate, quiet work environment.

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