Support Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeSupportExpert Full time $18,000 - $24,000
Support Expert Wanted

We are looking for a Support Expert to join our team.

The ideal candidate will possess deep expertise in software support, enabling them to deliver engaging training sessions and seamless onboarding programs via webinars or online group sessions. As the frontline support for users, they will play a pivotal role within our broader Customer Success and Account Management teams.

  • Demonstrate a deep understanding of software features and services to provide expert guidance to users.
  • Facilitate the onboarding process for new customers, including setup and implementation.
  • Conduct training and working sessions with customers to optimize their utilization of the software platform.
  • Deliver timely and clear responses to users, utilizing problem-solving skills to efficiently address complex technical issues through our support interface.
  • Collaborate with internal teams to escalate and resolve customer issues effectively.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree.
  • Familiarity with influencer marketing platforms is a plus.
  • 2+ years of experience in SaaS customer support, Marketing, Communications, or Client Services.
  • Exceptional written and verbal communication skills are essential for supporting clients across multiple channels.
About Us

We are a global technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our team loves having fun together, with many employee-led initiatives like annual workout challenges.

  • IT Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time $50,000 - $80,000

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have excellent problem-solving skills and attention to detail, as well as strong communication and interpersonal skills.

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSupport Full time ₱450,000 - ₱750,000

    Job Title: Technical Support SpecialistAs a Technical Support Specialist, you will be working closely with our partners to provide high-quality support and resolve product issues.

  • Executive Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeExecutive Full time $12,000 - $14,400

    Job Title: Executive Support SpecialistWe are seeking an experienced and skilled executive support specialist to join our team. As an executive support specialist, you will provide administrative support to senior management, ensuring seamless day-to-day operations and efficient communication.The ideal candidate will have a strong background in executive...

  • E-Commerce Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time ₱40,000 - ₱60,000

    Job Title: E-Commerce Support SpecialistWe are seeking a detail-oriented and organized e-commerce support specialist to maintain our online store's product listings, manage inventory, and ensure seamless day-to-day operations.

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000

    Job OverviewWe offer a unique opportunity to work as a remote technical support specialist, providing expert assistance to clients worldwide.

  • Virtual Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSupport Full time ₱19,200 - ₱24,000

    Job Opportunity: Virtual Support SpecialistAs a highly organized and versatile Virtual Support Specialist, you will provide essential remote support to our clients. This role is ideal for a proactive professional who excels at managing a wide range of tasks from administrative duties to in-depth research and customer executive support.This position offers a...

  • Administrative Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeAdministrative Full time ₱100,000 - ₱120,000

    Job Title: Administrative Support Specialist We are seeking a highly organized and detail-oriented individual to join our team as an administrative support specialist. Key Responsibilities:Provide administrative support to senior leaders, including scheduling appointments, preparing presentations, and creating content for social media channels.Coordinate...

  • Insurance Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeInsurance Full time $9,600 - $14,400

    Job Title:Insurance Support Specialist">Description:We are seeking a detail-oriented Insurance Support Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to work independently in a fast-paced environment.">Job Responsibilities:Client Workflow & Application Tracking:Lead Intake & CRM...

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSkill Full time ₱2,500,000 - ₱4,500,000

    We are seeking highly motivated and ambitious individuals to join our team as Technical Support Specialist. This role offers a unique opportunity to support our operations and develop your skills in software, systems, and applications.Job DescriptionAs a Technical Support Specialist, you will be responsible for providing first-level support to end users,...

  • Project Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeProject Full time ₱2,400 - ₱3,200

    Project Support SpecialistWe are seeking a skilled and detail-oriented Project Support Specialist to join our team. As a key member of our project management team, you will be responsible for ensuring that projects are completed on time, within scope, and successfully executed.Your primary responsibilities will include planning and scheduling project work...