Technical Support Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeSkill Full time ₱2,500,000 - ₱4,500,000

We are seeking highly motivated and ambitious individuals to join our team as Technical Support Specialist. This role offers a unique opportunity to support our operations and develop your skills in software, systems, and applications.

Job Description

As a Technical Support Specialist, you will be responsible for providing first-level support to end users, resolving or escalating issues related to software, systems, and applications. You will troubleshoot technical problems, document incidents, and ensure timely resolution. You will also collaborate with internal teams to escalate unresolved issues and follow up on progress.

Key Responsibilities
  • Provide first-level support to end users
  • Troubleshoot technical problems and document incidents
  • Collaborate with internal teams to escalate unresolved issues
Required Skills and Qualifications

To be successful in this role, you will need:

  • A degree in Computer Science, Information Technology, or a related field
  • Strong problem-solving skills and an eagerness to learn new systems and technologies
  • Excellent communication skills and a customer-focused mindset
Benefits

This role offers the following benefits:

  • Flexible working hours
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and supportive team
Hiring Process

The hiring process for this role will consist of the following stages:

  • Phone screening
  • Technical test
  • Behavioral interview
About the Role

This is an exciting opportunity to join a growing team and develop your skills in software, systems, and applications. If you are a motivated and ambitious individual who is looking for a new challenge, then this could be the perfect role for you.

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