Customer Service Representative for Remote Work-from-Home Opportunity

1 week ago


Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱19,000 - ₱30,000
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team in a remote work-from-home setting. As a key member of our Patient Enrollment Team, you will play a vital role in providing exceptional customer service to patients while working from the comfort of your own home.

Job Responsibilities
  • Utilize our company's phone system and CRM to assist patients with refilling orders and answer inquiries.
  • Receive inbound and place outbound enrollment calls within the hours of operation (8:30 am – 7:00 pm Eastern time).
  • Provide top-notch customer service with a caring, professional, and enthusiastic demeanor.
  • Work collaboratively as part of a dynamic team to achieve business objectives.
Required Skills and Qualifications
  • Must be computer literate and possess strong typing skills.
  • Excellent command of English, both written and spoken.
  • Strong active listening skills and ability to multitask.
  • Previous experience in inbound and outbound calls is preferred.
  • Advanced phone etiquette, problem-solving, and customer service skills are essential.
  • A minimum of one year of sales/CSR upselling experience in a BPO/call center setting is required.
Benefits
  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and professional development.
  • Fun and supportive work environment.
  • Paid time off accumulation starting day one.
  • Internet allowances starting day one.


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