Customer Success Expert
6 days ago
The Client Experience Specialist plays a pivotal role in delivering exceptional customer experiences at Dragonpay Corporation. This involves understanding customer needs, providing tailored solutions, and guiding them through our payment processes. The specialist must be able to respond to inquiries via calls, chats, and emails efficiently.
Key Responsibilities- Hold a Bachelor's Degree in any related field; fresh graduates are encouraged to apply.
- Be able to quickly identify issues, think critically, and implement effective solutions to meet customer needs.
- Be a proactive team player, contributing to the success of the team.
- Be willing to work on-site six (6) days a week, with either Saturday or Sunday as your designated day off, to ensure top-notch support is provided to our customers.
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Customer Success Specialist
7 days ago
Marikina City, National Capital Region, Philippines Dragonpay Corporation Full timeThe Customer Success Specialist plays a crucial role in ensuring customers have an exceptional experience with our services. You will be responsible for understanding customer needs, providing solutions, and guiding them through our payment processes. You will respond to inquiries via calls, chats, and emails.Job SpecificationsHas Bachelor's Degree in any...
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Sales and Customer Success Expert
6 days ago
Makati City, National Capital Region, Philippines SoftwareOne Full timeWe are looking for a talented Sales and Customer Success Expert to join our team at SoftwareOne. As a key member of our sales team, you will be responsible for generating new business opportunities and growing our customer base.About the JobYou will be working closely with our country and regional AWS BU team to establish and execute the go-to-market...
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Success and Retention Expert
2 days ago
Makati City, National Capital Region, Philippines Sophos Full timeSophos, a leader in managed detection and response (MDR) providers, is seeking a Success and Retention Expert to drive customer success and growth.About the OpportunityThe Success and Retention Expert will be responsible for driving business growth and profitability by maximizing value, driving usage, adoption, upselling services, and reducing churn.This...
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Customer Success Coordinator
1 week ago
Makati City, National Capital Region, Philippines KMC Solutions, Inc. Full timeCustomer Success Coordinator | Project management (Night shift)KMC Solutions, Inc.Job DescriptionMake your next big career move by applying as KMC Solutions' next PROJECT COORDINATOR.The Project Coordinator supports the CS team in overseeing customer projects to successful completion. This role ensures smooth project operations and closely coordinates tasks...
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Client Success Expert
3 days ago
Makati City, National Capital Region, Philippines JKILC Full timeJob Description:We are seeking a talented Client Success Expert to join our team at JKILC. As a key member of our team, you will be responsible for managing the onboarding process for new clients, configuring and customizing our platform, and delivering exceptional customer service.Responsibilities:Manage the onboarding process for new clients, ensuring a...
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Strategic Customer Success Expert
2 days ago
Makati City, National Capital Region, Philippines Sophos Full timeThe role of a Customer Success Manager at Sophos is to ensure the optimal utilization and satisfaction of our cybersecurity solutions by our most strategic customers.Key ResponsibilitiesManage a portfolio of high-value accounts, fostering strong relationships with key decision-makers and influencers.Develop and implement tailored success plans to drive...
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Customer Success Director
5 days ago
Makati City, National Capital Region, Philippines Trends Group, Inc. Full timeJob Title: Customer Success DirectorTrends Group, Inc. is seeking a highly motivated and experienced Customer Success Director to lead our customer success initiatives.About the Role:This is a senior-level position responsible for driving customer success and promoting loyalty through strategic partnerships.You will work closely with sales teams, delivery...
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Customer Success Strategist
2 days ago
Makati City, National Capital Region, Philippines Sophos Group Full timeAbout UsSophos Group is a global leader in advanced security solutions for defeating cyberattacks. The company operates a remote-first working model, making remote work the primary option for most employees. We innovate and create, accompanied by a great sense of fun and team spirit. Our people are at the heart of everything we do.Role SummaryThe Customer...
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Customer Success Executive
24 hours ago
Quezon City, National Capital Region, Philippines Isentia Full timeIsentia Quezon City, National Capital Region, PhilippinesCustomer Success ExecutiveThe role of Customer Success Executive (SEA) sits within the SEA Customer Success team, reporting to the Customer Success Manager (SEA). The role's primary function is supporting Isentia and Pulsar customers, by driving adoption and usage of the platform and services.This...
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Relationship Development Manager
6 days ago
Marikina City, National Capital Region, Philippines Dragonpay Corporation Full timeWe are looking for a Customer Success Expert who can deliver exceptional customer experiences at Dragonpay Corporation. This involves understanding customer needs, providing tailored solutions, and guiding them through our payment processes. The expert must also be able to respond to inquiries via calls, chats, and emails effectively.ResponsibilitiesHolding...
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Network Protection Expert
3 days ago
Marikina City, National Capital Region, Philippines Next Generation Technologies Global Inc. (NGT Global) Full timeKey ResponsibilitiesThe successful candidate for the Network Protection Expert position at Next Generation Technologies Global Inc. (NGT Global) will be responsible for performing timeline analysis, analyzing network traffic, and identifying potential security threats. You will also provide technical summary of findings in accordance with established...
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Customer Success Strategist
2 days ago
Makati City, National Capital Region, Philippines Sophos Full timeSophos, a global leader in cybersecurity, is seeking a highly skilled Customer Success Manager to join its team.About the RoleThe Customer Success Manager will be responsible for leading the engagement throughout the customer lifecycle from deployment and adoption through renewal, ensuring satisfaction and maximizing customer value.This includes managing...
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Customer Success Manager
2 days ago
Makati City, National Capital Region, Philippines Sophos Full timeSophos Makati, National Capital Region, PhilippinesCustomer Success Manager - Mid-TouchSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized...
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Customer Success Manager
7 days ago
Makati City, National Capital Region, Philippines Inventi Asia Full timeOn-site - Makati 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionCompany Overview: Inventi is a technology company with the simple goal of making buildings smarter. Our core product is a cloud-based platform to optimize property and facilities management for offices, condos, schools, and much more. In the last year, we've been rapidly expanding to...
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Customer Success Representative
6 days ago
Makati City, National Capital Region, Philippines Inventi Asia Full timeJob Overview">Inventi Asia is a pioneering technology company dedicated to revolutionizing the real estate industry through innovative solutions. We are seeking a highly motivated Customer Success Representative to join our team and drive customer satisfaction, retention, and growth.">About the Role">We are looking for an experienced professional with...
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Customer Success Advocate
6 days ago
Quezon City, National Capital Region, Philippines Outsourced Full timeJob OverviewWe are seeking a highly skilled Customer Success Advocate to join our team. As a key member of our client retention team, you will be responsible for managing relationships and driving growth with our strategic clients.The ideal candidate will have at least 5 years of experience in customer success environments, with a proven track record of...
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Customer Success Lead
20 hours ago
Mandaluyong City, National Capital Region, Philippines TOA Global Full timeDrive Customer Success with TOA GlobalWe are a company that strives for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.We are seeking an experienced Customer Success Lead to join our team. As a Customer Success Lead, you will be responsible for leading a team of customer-facing...
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Customer Success Advocate
3 days ago
Quezon City, National Capital Region, Philippines Magic Mondayz Full timeAbout Magic MondayzMagic Mondayz collaborates with top Australian companies to establish remote teams in India, the Philippines, and Sri Lanka, focusing on hiring skilled teams to work on innovative technology projects.Our ClientOur client is a leading full-service payments and technology provider, driven by in-house research and development, cutting-edge...
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Customer Success Specialist
1 week ago
Makati City, National Capital Region, Philippines Nexus Recruitment Group Full timeCustomer Success Specialist (Cantonese Speaker)About the job:What you will do:Work with our account management team based in London to support our clients through the sales processDemonstrate our sign-up process to clients via video or phone call, answering key questions and helping troubleshoot any issues they may encounterReport any technical issues and...
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Customer Success Representative
6 days ago
Makati City, National Capital Region, Philippines Commcrest Technology Solutions Full timeAbout the JobThis is an exciting opportunity for a customer success representative to join our team and make a meaningful impact.Support the sales team in ensuring customer satisfaction and retention.Develop and maintain relationships with key stakeholders, including sales executives and general managers.Communicate effectively with customers to understand...